Shania Resendiz Herrera
Santa Ana,CA
Summary
Confident in bringing strong customer service skills and a solid work ethic, with experience in cash handling and maintaining a clean work environment. Effective communicator with patience and empathy, adept at supporting various tasks in fast-paced settings. Committed to delivering exceptional service and contributing positively to team goals.
Overview
5
5
years of professional experience
Work History
Cashier
Stater Brothers Markets
03.2023 - Current
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Developed strong customer service skills by providing efficient and accurate service.
- Managed large amounts of cash accurately during busy hours in a fast-paced environment.
Cashier
WaBa Grill
01.2021 - 11.2023
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Supervised others and provided on-the-job training.
- Assisted with closing duties such as counting money and reconciling receipts.
- Informed customers of special promotions, loyalty programs, and discounts.
- Supported other departments within the store by providing assistance when needed.
- Maintained inventory and store visual presentation to meet customer needs.
Education
Tustin High School
Tustin, CASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- cash handling
- cleaning and sanitizing
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Stater Brothers Markets
03.2023 - Current
Cashier
WaBa Grill
01.2021 - 11.2023
Tustin High School
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