Shania Samuel
Houston,TX
Summary
Professional administrative expert prepared to excel in administrative roles. Skilled in managing complex schedules, organizing meetings, and ensuring seamless office operations. Reliable team player with focus on achieving results and adapting to dynamic work environments. Proficient in communication, problem-solving, and maintaining confidentiality.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
GFL Environmental
05.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Improved company compliance with environmental regulations through regular audits and evaluations of operations.
- Maintained confidentiality of sensitive information and ensured accurate records of all project-related documents, Steers, EPA, and facilitating quick retrieval of documentation when needed. Scanned, filed and transmitted various documents.
- Operated weigh scales and issued tickets when necessary and complied with safety regulations to avoid potential injuries and support company goals.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Sales Associate
James Avery Artisan Jewelry
10.2020 - 10.2022
- Organized jewelry cases to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers. Managed returns, exchanges and refunds in accordance with store policy.
- Increased sales revenue by building strong relationships with customers and recommending appropriate products based on their needs.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Sales Associate
Dillards Department Store
02.2020 - 05.2021
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Education
Bachelor of Arts - Fashion Design
Art Institute of Houston
Houston, TX07-2021
High School Diploma -
Kirbyville High School
Kirbyville, TX06-2017
Skills
- Microsoft Office
- Decision-Making
- Organizational Skills
- Multitasking Abilities
- Customer service
- Office management
- Problem-Solving
Timeline
Administrative Assistant
GFL Environmental
05.2021 - Current
Sales Associate
James Avery Artisan Jewelry
10.2020 - 10.2022
Sales Associate
Dillards Department Store
02.2020 - 05.2021
Bachelor of Arts - Fashion Design
Art Institute of Houston
High School Diploma -
Kirbyville High School
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