Shania Smith
Oelwein,IA
Summary
Adept at fostering customer loyalty and exceeding sales targets, I leveraged my exceptional customer service and technical support skills at Echovision to surpass monthly goals. My experience at TJ Maxx honed my organizational abilities and teamwork, ensuring efficiency and professionalism in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Cashier
Oelwein Mart
Oelwein, IA
11.2022 - Current
- Performed cash and card transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Welcomed customers and helped determine their needs.
Beauty Coordinator
TJ Maxx, TJX Companies
Waterloo, IA
05.2022 - 10.2022
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
Wireless Consultant
Echovision
Waterloo, IA
02.2021 - 07.2022
- Exceeded monthly sales targets by effectively showcasing the benefits of our wireless offerings to prospective customers.
- Provided comprehensive technical support for troubleshooting device issues and resolving customer concerns.
- Strengthened brand loyalty by addressing customer inquiries in a timely and professional manner.
- Built strong relationships with clients by consistently delivering outstanding service and follow-up assistance.
Education
High School Diploma -
Oelwein High School
Oelwein, IA05.2014
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Money handling
- Reliability and punctuality
- Written and verbal communication
- Professionalism and courtesy
- Product restocking
Timeline
Cashier
Oelwein Mart
11.2022 - Current
Beauty Coordinator
TJ Maxx, TJX Companies
05.2022 - 10.2022
Wireless Consultant
Echovision
02.2021 - 07.2022
High School Diploma -
Oelwein High School