Sapphire Dennis
Kelli Dauge
West Palm Beach,FL
2
Languages
1
Certification
1
year of professional experience
Highly adaptable professional with a strong work ethic in hospitality. Proven ability to manage concierge operations, coordinate reservations, and address special guest requests. Ready to provide good service for customer pleasure.
Work History
Concierge
1 Year 4 Months- Coordinated reservations and services, optimizing guest experiences during their stay.
- Managed concierge desk operations, maintaining organized workflows for efficient service delivery.
- Provide guests with homely customer service
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Supported event planning efforts, contributing to the successful execution of memorable occasions.
Activities Assistant
6 Months- Assisted in planning and organizing engaging activities for residents to enhance social interaction.
- Handled events, ensuring smooth execution and resident participation.
- Developed and maintained a positive environment
- Gave support with fundraising events for Alzheimer’s disease
Education
Bachelor of Science - Health Sciences
High School Diploma
Skills
Customer service
Highly adaptable
Strong work ethic
Effective problem solving
Telephone etiquette
Discreet confidentiality
Attention to detail
Certification
- Certified Patient Care Technician
- Certified Electronic Health Records Specialist
Languages
French
Spanish
Timeline
Concierge
Kelli Dauge
05.2025 - CurrentRead More
Activities Assistant
Coral Hatcher
05.2025 - 11.2025Read More
Palm Beach State College
Bachelor of Science from Health Sciences
Read More
Royal Palm Beach High School
High School Diploma
Read More