Work Preference
Summary
Work History
Education
Skills
Timeline
Open To Work

Shanin Patterson

Victory Marketing
Grenada,MS

Work Preference

Job Search Status:

Open to work

Desired start date:

Immediately

Desired Job Title

CashierCustomer Service CashierCustomer Service Representative

Summary

Accomplished cashier at Victory Marketing, renowned for exceptional customer service and precise cash handling. Leveraged teamwork and upselling techniques to boost sales by 15%. Demonstrated reliability and professionalism, enhancing customer loyalty and satisfaction. Expert in credit card processing and liquor law compliance, ensuring seamless transactions and adherence to regulations.

Work History

Cashier

Victory Marketing
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and provided exceptional service.
  • Maintained accurate cash drawer and reconciled daily transactions.
  • Handled returns and exchanges while adhering to company policies.
  • Collaborated with team members to ensure smooth store operations.
  • Resolved customer complaints effectively to enhance satisfaction levels.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

High School Diploma

East Tallahatchie | Charleston, MS | 05.2007

Skills

Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Cash handling
Cleaning and sanitizing
Team collaboration
Customer service excellence
Money handling
Reliability and punctuality
Cash register operation
Order taking
Professionalism and courtesy
Merchandise restocking
Cash drawer balancing
Payment collection
ID verification
Spirit
wine
and beer expertise
Liquor law compliance
Credit card processing
Upselling techniques
Promotions and discounts
Receipt handling
Credit and cash transactions
Honest and dependable

Timeline

Cashier

Victory Marketing
Read More

East Tallahatchie

High School Diploma
Read More
Shanin Patterson