Shanique Woodard
Dayton,OH
Summary
Seeking an opportunity which will allow me to grow professionally while being able to utilize my strong organizational, educational, and exceptional people skills
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Montgomery County Children Services
Dayton, Ohio
09.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Scan all open and closed case documents and medical records for case workers to appropriate files
- Inventory for foster children clothing and gift cards
Deputy Clerk of the Court
Montgomery County
Dayton, Ohio
11.2019 - Current
- Greet all customers while performing excellent customer service
- Responsible for performing administrative duties under direct supervision from the chief deputy
- Answer all inquires from the general public regarding titles and passport processing
Front Desk Receptionist
YMCA
Dayton , Ohio
04.2013 - 11.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Verify memberships and register prospects
- Microsoft word & excel knowledge
- Basic administrative duties such as filing, faxing, & mailing out member information
- Schedule interviews for potential new hires and conducting work schedules monthly for staff
Guest Service Desk & Store Operator
Target
Eastpoint, Georgia
01.2008 - 02.2012
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Handle all inquiries made by customer and provide solutions for those inquiries
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Resolve customer service or credit card billing complaints by performing activities such as exchanging merchandise, refunding money and adjusting bills
Education
No Degree - Social Work
Sinclair Community College
Dayton, OHMedical Assisting
Everest Institute
Jonesboro, GAHigh School Diploma -
Patterson Career Center
Dayton Ohio06.2007
Skills
- Database and Client Management Systems
- Strong Organizational Skills
- Multitasking and Time Management
- Delphi Technology
Timeline
Administrative Assistant
Montgomery County Children Services
09.2022 - Current
Deputy Clerk of the Court
Montgomery County
11.2019 - Current
Front Desk Receptionist
YMCA
04.2013 - 11.2019
Guest Service Desk & Store Operator
Target
01.2008 - 02.2012
No Degree - Social Work
Sinclair Community College
Medical Assisting
Everest Institute
High School Diploma -
Patterson Career Center
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