Summary
Overview
Work History
Education
Skills
Timeline
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Shanita Daniel

Norfolk,VA

Summary

Driven and empathetic professional with a strong background in customer service and team leadership, notably at Karolwood Gardens Norfolk. Excelled in enhancing guest experiences and mentoring staff, demonstrating exceptional work ethic and customer assistance skills. Achieved significant improvements in housekeeping performance, leveraging patience and a detail-oriented approach to exceed expectations.

Overview

2
2
years of professional experience

Work History

Cashier

Taco Bell
08.2024 - 11.2024
  • Performed cash, card, and check transactions to complete customer purchases.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated cash register to record transactions accurately and efficiently.

Housekeeper Manager

Karolwood Gardens Norfolk
05.2023 - 09.2024
  • Collaborated with other departments to ensure seamless guest experiences throughout their stay at the property.
  • Maintained open lines of communication between management and staff members, fostering strong teamwork within the department.
  • Mentored new employees, fostering a positive work environment that promoted personal growth and skill development.
  • Improved overall housekeeping performance with thorough inspections, timely issue resolution, and proactive communication with the team.

Education

GED -

Lake Taylor High School
Norfolk, VA
01-2010

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Timeline

Cashier

Taco Bell
08.2024 - 11.2024

Housekeeper Manager

Karolwood Gardens Norfolk
05.2023 - 09.2024

GED -

Lake Taylor High School

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Shanita Daniel