Shanita Dolson
Niagara Falls,NY
Summary
Dynamic and dedicated professional with a strong background in customer service at Walmart, where I enhanced the shopping experience through effective communication and organization. Skilled in time management and fostering meaningful relationships, I excel in supporting clients' needs and ensuring high-quality service in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Cashier
Walmart
- Processed customer transactions accurately and efficiently at checkout.
- Assisted customers with product inquiries and provided excellent service.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Client Service Specialist
Empower
Niagara Falls, NY
04.2016 - Current
- All of the needs of the residents living in the group home are met
- Making sure all residents are being supported in living the most meaningful lives possible
- Scheduling & training all staff
Education
Phlebotomy -
Niagara Orleans BOCES
Sanborn, NY04.2015
High School Diploma -
Niagara Falls High School
Niagara Falls, NY06.2010
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
Timeline
Client Service Specialist
Empower
04.2016 - Current
Cashier
Walmart
Phlebotomy -
Niagara Orleans BOCES
High School Diploma -
Niagara Falls High School