Shaniya Jordan
Mcdonough,GA
Summary
Hello, I’m Shaniya Jordan. I’m from Albany, Ga. I’ve been in Atlanta for 20 years now. I’m currently in nursing school and looking for more opportunities. I have a strong background in customer service and operational excellence, that I have received honored reviews for. I have proven ability to enhance customer relations and ensure compliance with liquor regulations also. I’m skilled in cash handling, staff training, demonstrating dependability and a commitment to organizational growth. I am also able to work in fast-paced settings. I have been dedicated to every job I worked. Talented at correctly taking order information and serving to customers quickly. I find myself cheerful when assisting customers with requests and meeting special needs.
Overview
8
8
years of professional experience
Work History
Cashier
J&j Liquor Store
Stockbridge, GA
01.2026 - 2026
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained organized cash drawer, ensuring accuracy in cash handling procedures.
- Assisted in restocking shelves and maintaining inventory levels to enhance store appearance.
- Trained new staff on cashier duties, customer service standards, and operational procedures.
- Monitored product displays and promotional materials to optimize sales opportunities.
- Implemented best practices for compliance with legal age restrictions on alcohol sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Processed transactions efficiently using point-of-sale system, ensuring accurate cash handling.
Plant Operator
MCF
Chicago, IL
03.2022 - 12.2025
- Operated machinery to ensure smooth plant operations and adherence to safety protocols.
- Monitored production processes, identifying and resolving operational issues effectively.
- Conducted routine maintenance on equipment, minimizing downtime and enhancing performance.
- Collaborated with team members to optimize workflow and improve efficiency in production.
- Assisted in training new operators on equipment usage and safety procedures.
- Maintained a safe working environment by adhering to safety protocols and conducting regular inspections.
- Recorded inside and outside process readings on daily log sheets.
- Assisted in the training of new operators to ensure smooth integration into the work environment and consistent operational excellence.
Sales Associate
Tory Burch
McDonough, GA
01.2020 - 11.2021
- Assisted customers in identifying products that match their style and needs.
- Maintained visual merchandising standards to enhance store presentation.
- Provided product knowledge and styling advice to elevate customer engagement.
- Handled inventory management tasks, ensuring stock levels met customer demand.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Barista
Starbucks
McDonough, GA
01.2018 - 2019
- Prepared and served high-quality beverages in accordance with company standards.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted customers with product selection and provided information on menu items.
- Handled cash transactions accurately and efficiently during peak hours.
- Collaborated with team members to optimize workflow and service speed.
- Monitored inventory levels, ensuring timely restocking of supplies as needed.
- Processed transactions efficiently using point-of-sale system, ensuring accurate cash handling.
Education
Associate of Science - Nursing
Gordon State College
Barnesville, GAHigh School Diploma -
Luella High School
Locust Grove, GA05.2018
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Money handling
- Cash register operation
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Product restocking
- Product knowledge
- Staff training
- Inventory control
- Daily reporting
- Liquor regulations and compliance
- Multitasking and organization
- Organizational growth
- Clear communication
- Credit card processing
- Basic math
- Credit and cash transactions
- Dependability and reliability
- Honest and dependable
Timeline
Cashier
J&j Liquor Store
01.2026 - 2026
Plant Operator
MCF
03.2022 - 12.2025
Sales Associate
Tory Burch
01.2020 - 11.2021
Barista
Starbucks
01.2018 - 2019
Associate of Science - Nursing
Gordon State College
High School Diploma -
Luella High School