Shankar Singh Gaira
Food & Beverage
Almora
Summary
To work in a challenging yet friendly environment to gain more knowledge and experience which will assist me to serve organization in a better way.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Restaurant Server
Carnival Cruise Line
Miami, FL
12.2022 - Current
- Deliver high-quality dining experiences to international guests in a dynamic cruise environment.
- Manage guest seating, present menus, and offer expert recommendations on cuisine and wine pairings.
- Coordinate with kitchen staff to ensure timely and accurate order delivery.
- Proactively monitor guest satisfaction and resolve any issues to ensure a seamless dining experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Explained menu items and suggested appropriate options for food allergy concerns.
F&B Service Senior Associate
ITC Grand Chola
02.2019 - 11.2022
- Provided premium service at one of India’s largest 5-star luxury hotels.
- Maintained rigorous service standards in a high-volume, 600-room luxury property.
- Ensured meticulous upkeep of dining areas, including linen management and side-station organization.
- Handled billing, payment processing, and store requisitions for the F&B department.
Education
Diploma Programme - Hospitality Management & Catering Technology
Amrapali Institute of Hotel Management
Haldwani, Nainital, India01.2018
Senior Secondary - undefined
U.K Board
01.2016
High School -
U.K Board
01.2014
Skills
I have good knowledge and understanding of F&B Service Department
Excellent ability to build rapport and positive relationships with guests
TRAINING EXPERIENCE
- ITC Grand Chola, Chennai
- On job Training (OJT).
- In F&B Service.
- 26 December 2017 – 12 January 2019.
Timeline
Restaurant Server
Carnival Cruise Line
12.2022 - Current
F&B Service Senior Associate
ITC Grand Chola
02.2019 - 11.2022
Diploma Programme - Hospitality Management & Catering Technology
Amrapali Institute of Hotel Management
Senior Secondary - undefined
U.K Board
High School -
U.K Board