Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist
Shanlee Lamp

Shanlee Lamp

Johnstown,OH

Summary

High-Energy Worker: Known to be a strategic thinker with a proven track record reflecting strong leadership qualities which aid highly motivated teams. Praised for personal integrity, critical thinking and problem-solving skills, ability to communicate effectively, and a competitive attitude. Skilled Relationship Builder: Applying straightforward communication style to nurture and deepen relationships, uncover unmet needs, solve problems, and deliver efficient solutions. As well as a welcoming genuinity to ensure trust.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Associate

PLATINUM MOTORS LLC
10.2024 - Current
  • Facilitate every aspect of the car buying experience including maintaining a strong customer database, greeting potential customers, coordinating test drives, assisting with trade-in value, and negotiating vehicle prices
  • Top Sales Associate first month on the job
  • One thing I am most proud of is the relationships I have built with my customers and the trust they have in me to help them, their friends and family

Property Manager / Resident Manager

AMH
01.2023 - 09.2024
  • Overseeing day to day operations of a residential property including collecting rent, managing maintenance requests, ensuring compliance with legal regulations, and maintaining the overall condition of the property to maximize tenant satisfaction and property value
  • Conducting move in and move out reports to send them to all lessees, preparing financial reports for the property owner and filing them accordingly

Field Superintendent

AMH
12.2021 - 01.2023
  • Inspecting each home inside and out to ensure nothing is missed, while listing each issue that may or may not need to be addressed and hiring vendors for specific jobs and discussing pricing
  • Manage vendors schedules, tasks, and job performance while inspecting the quality of workmanship and materials to ensure compliance with standards
  • Ensure that all safety protocols are followed, updating the database to track the progress of the task for each job for reporting
  • Work with the District Maintenance Manager, District Manager, Superiors and others to resolve issues

Technology Specialist

GERMAIN LEXUS OF EASTON
01.2018 - 01.2021
  • Assist Sales Consultants with vehicle finalization and delivery
  • Explain each technology features benefits and how to utilize the
  • Make follow up calls and appointments as well as providing customer service on/o-site

New Car Sales Consultant

GERMAIN LEXUS OF EASTON
01.2019 - 01.2020
  • Convert showroom visitors into customers by understanding their needs and interests, and matching them into the most suitable vehicle
  • Understanding the characteristics, capabilities, and features of all cars, and providing the potential customer with detailed information, including comparing different competitive models
  • Accompanying customers on test drives and demonstrating vehicle features
  • Building rapport with potential customers to improve the possibility of a sale in the future as well as maintaining a customer database and following up with them on a monthly basis
  • Assisting customers with completing the relevant paperwork required for a successful sale to be processed
  • Maintain reporting structures' and recording sales and inventory on our CRM software while collaborating with team members to reach sales goals

Education

Highschool Diploma -

Northridge High School
Johnstown, OH
01.2015

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Works well independently
  • Property management
  • Tech-Savvy
  • Sales presentations

Certification

Real Estate License - Hondros College of Real Estate

Timeline

Sales Associate

PLATINUM MOTORS LLC
10.2024 - Current

Property Manager / Resident Manager

AMH
01.2023 - 09.2024

Field Superintendent

AMH
12.2021 - 01.2023

New Car Sales Consultant

GERMAIN LEXUS OF EASTON
01.2019 - 01.2020

Technology Specialist

GERMAIN LEXUS OF EASTON
01.2018 - 01.2021

Highschool Diploma -

Northridge High School
Shanlee Lamp