Open To Work
Shann Oxendine
Monroe,NC
Summary
Detail-oriented office manager with 15 years in customer service and banking operations. Proven ability to resolve inquiries and manage records efficiently, ensuring compliance and enhancing client satisfaction.
Overview
15
15
years of professional experience
Work History
Office Manager
Construction Supply Inc
Matthews
04.2006 - 04.2021
- Maintained accurate records of invoices, contracts, and project documentation.
- Monitored client payments, promptly contacting clients regarding overdue accounts.
- Managed front desk operations, greeting visitors and directing inquiries to appropriate personnel.
- Performed general bookkeeping duties, including bank statement reconciliation and journal entry creation.
- Ensured compliance with employment practices laws and regulations.
- Reviewed files and records to provide information and address requests efficiently.
- Handled phone calls, emails, mail routing, and coordinated courier services.
- Resolved customer complaints and addressed inquiries professionally.
Education
GED -
Central Piedmont Community College
Charlotte, NC05-1991
Some College (No Degree) - Substance Abuse Counseling
Central Piedmont Community College
Charlotte, NCSome College (No Degree) - Social Work
SouthPiedmont Community College
Monroe, NCSkills
- Billing
- Customer relations
- Office management
- Customer service
- Payroll processing
- Organizational skills
Timeline
Office Manager
Construction Supply Inc
04.2006 - 04.2021
GED -
Central Piedmont Community College
Some College (No Degree) - Substance Abuse Counseling
Central Piedmont Community College
Some College (No Degree) - Social Work
SouthPiedmont Community College