Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Languages
Timeline
Generic
SHANNA CORLEY

SHANNA CORLEY

Linden

Summary

Dynamic and results-driven team leader with a proven ability to build strong relationships, inspire trust, and drive teams toward achieving organizational objectives. Skilled in cross-departmental collaboration and partnering with senior leadership to deliver impactful outcomes. Recognized for exceptional training, mentoring, and adaptability, with a focus on fostering team growth and project success. Expertise in operational management, optimizing workflows, and resource allocation to enhance productivity. Dedicated to strategic decision-making and cultivating a culture of collaboration and excellence.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Team Lead

Caterpillar Inc.
11.2020 - Current
  • Mechanical or electronic aptitude with a good working knowledge of assembly practices
  • Use various tools provided in the work area to perform assembly duties
  • Follow documented procedures standard work, routings, and blueprints to perform safe and defect-free assembly and adjustment of components and prime products
  • Follows and utilizes CPS (Caterpillar Production Systems) principles of5S, Continuous Improvement Idea Reporting, Waste Elimination, and Standard Work
  • Keep work area in a clean and orderly condition
  • Contributing team member
  • Lead and trained qualified technicians to be successful and safe at all times
  • Use industrial power tools for assembly and lifting devices to move heavy components

Owner/Photographer

Profound Images by SNC LLC
08.2016 - Current
  • Use computers for various applications, such as database management or word processing
  • Take pictures of individuals, families, and small groups, either in the studio or on location
  • Learn to operate new office technologies as they are developed and implemented
  • Use traditional or digital cameras, along with a variety of equipment such as tripods, filters, and flash attachments
  • Determine desired images and picture composition, selecting and adjusting subjects, equipment, and lighting to achieve desired effects
  • Mail newsletters, promotional material, or other information

SALES MANAGER

Acceptance Now
10.2012 - 08.2015
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.

STORE MANGER

Sears Portrait Studio
10.2003 - 10.2012
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Supervised guests at front counter, answering questions regarding products.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.

Education

Associate of Science - Nursing

Fayetteville Technical Community College
Fayetteville, NC
12-2024

High School - undefined

Kalāheo High School
Kailua, HI
01.2001

Skills

  • Staff leadership
  • Preventive Maintenance
  • Continuous improvement
  • Organizational development
  • Conflict resolution
  • Coaching and mentoring
  • Attention to detail
  • Quality control
  • Performance monitoring
  • Operations oversight
  • Problem-solving
  • Friendly, positive attitude

Additional Information

Currently a member of CAT MED, Engagement and Safety team.

Certification

  • CPR/AED Certification

Languages

English
Native or Bilingual

Timeline

Team Lead

Caterpillar Inc.
11.2020 - Current

Owner/Photographer

Profound Images by SNC LLC
08.2016 - Current

SALES MANAGER

Acceptance Now
10.2012 - 08.2015

STORE MANGER

Sears Portrait Studio
10.2003 - 10.2012

High School - undefined

Kalāheo High School

Associate of Science - Nursing

Fayetteville Technical Community College

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SHANNA CORLEY