Shanna Miller

All stated below in previous position including the following:

• Manage doctor schedules (personal, productive, planning, and training)
• Manage Hiring
• Lead training of new staff and continuing education amount current staff
• Tracking daily/monthly revenue and new patients
• Maintain and manage account receivables
  
• Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
• Reviewed flash reports, prepared bank deposits and posted daily revenues to stay on top of administrative demands.
• Managed office within budget guidelines for clerical and auxiliary supply purchases, equipment upgrades and labor costs.
• Defined clear targets and objectives and communicated to other team members.

• Greet and check in/check out all patients
• Manage incoming calls to include scheduling, confirming, and greeting new patients
• Manage patient paperwork and input to computer (dental) software
• Present patient treatment plans
  
• Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
• Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
• Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
• Prepared patient x-rays and images for dentist review.

• Set up examination rooms and dental trays in preparation for exams and procedures
• Successfully assisted the dentist by performing four-handed dentistry and other chair-side duties
• Diligently cleaned instruments and work areas in accordance with sterilization and disinfectant protocol
• Competently exposed, developed and mounted dental x-rays (both intraoral and extraoral)