Shanna Seebachan
Queens
Summary
Detail-oriented medical receptionist with expertise in appointment scheduling, insurance verification, and HIPAA compliance. Committed to enhancing clinic efficiency and improving patient processes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Dr. John Rodman
Manhattan, NY
05.2024 - Current
- Managed patient scheduling and appointment confirmations to enhance clinic efficiency.
- Processed insurance verification and patient registration, ensuring compliance with healthcare regulations.
- Coordinated communication between patients and medical staff to streamline information flow.
- Maintained accurate electronic health records, contributing to improved data integrity and accessibility.
- Managed patient scheduling and appointment confirmations to enhance office efficiency.
- Assisted in patient intake processes, ensuring accurate data collection and confidentiality compliance.
- Developed patient education materials to improve understanding of treatment plans and procedures.
- Collaborated with healthcare providers to ensure timely follow-ups on lab results and referrals.
Medical Office Assistant
Northwell Health
Manhasset, NY
05.2015 - 12.2023
- Managed patient scheduling and appointment confirmations to enhance operational efficiency.
- Assisted in maintaining medical records, ensuring accuracy and confidentiality compliance.
- Streamlined patient intake processes, reducing wait times and improving patient experience.
- Implemented electronic health record systems, increasing data accessibility for healthcare providers.
- Managed patient scheduling and appointment coordination to optimize office workflow.
- Processed insurance claims and verified eligibility, ensuring compliance with regulations.
Education
Associate of Applied Science - Medical Technology
Plaza College
NY06-2024
High School Diploma -
Queens EOC
Queens, NY01-2014
High School Diploma -
Queens EOC
Queens, NY01-2014
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- HIPAA compliance
- Microsoft office
- Insurance verification
- Appointment management
- Medical billing
- Letter preparation
- Medical records management
- EMR / EHR
- Referral verification
- Documentation
Certification
- CMAA - Certified Medical Administrative Assistant
Languages
English
Timeline
Medical Receptionist
Dr. John Rodman
05.2024 - Current
Medical Office Assistant
Northwell Health
05.2015 - 12.2023
Associate of Applied Science - Medical Technology
Plaza College
High School Diploma -
Queens EOC
High School Diploma -
Queens EOC