Shanndolyn Nixon
Covenant House
1037 Michigan NE,MI
6
years of professional experience
Dedicated professional with experience in resident support and crisis intervention. Skilled in life skills development, issue resolution, and behavior monitoring. Committed to fostering a safe, inclusive environment for residents.
Work History
Resident Advisor
1 Year 1 Month- Supported residents during crisis intervention, fostering stability and emotional resilience.
- Facilitated resolution of resident conflicts through effective communication techniques. among residents, promoting effective communication and resolution strategies.
- Facilitated life skills workshops, enhancing residents' personal development and independence.
- Monitored resident behavior and enforced house rules, contributing to a safe and respectful living environment.
- Collaborated with staff to create individualized care plans for residents' needs.
- Managed daily operations of residential area, maintaining order and cleanliness standards.
- Documented incident reports and resident progress updates for case management records.
- Developed strong relationships with residents, fostering a supportive and inclusive living community.
- Monitored building security by conducting routine rounds throughout the facility.
Direct Support Caregiver
5 Years 1 Month- Assisted clients with daily living activities, ensuring comfort and safety.
- Assisted with medication administration, ensuring proper dosages and adherence to physicians'' instructions.
- Monitored client progress, documenting changes in behavior and health status.
- Managed complex behaviors effectively using de-escalation techniques and positive reinforcement strategies.
- Collaborated with healthcare professionals to develop tailored care plans.
- Fostered strong relationships with clients built on trust, empathy, and respect for personal autonomy.
- Trained new staff on best practices for client engagement and support.
- Handled emergencies calmly following established protocols, ensuring client safety and promptly notifying appropriate parties.
Education
GED
Skills
Resident management
Event coordination
Resident support
Support services
Life skills training
Behavior assessment
Rule compliance
Conflict resolution
Problem solving
Leadership development
Network development
Encouragement techniques
Timeline
Resident Advisor
Covenant House
06.2025 - CurrentRead More
Direct Support Caregiver
Moka
04.2020 - 05.2025Read More
Grand Rapids Job Corp
GED
Read More