Shannon Behm
Grand Haven
Summary
Sales professional well-versed in account management and client relations. Proven ability to drive business growth and foster strong customer partnerships. Known for effective team collaboration and adaptive strategies to meet evolving market demands. Skilled in sales planning and client engagement.
Overview
20
20
years of professional experience
Work History
Territory Account Manager
LightCorp
04.2024 - Current
- Manage and grow territory accounts by building strong customer relationships and identifying new business opportunities.
- Provide lighting and power solutions expertise to customers, ensuring accurate quotes, technical support, and product knowledge.
- Collaborate with internal teams to resolve issues, streamline communication, and support customer needs.
- Maintain detailed CRM records and sales tracking to support forecasting and reporting.
Territory Account Manager
Spring Meadow Nursery
01.2023 - 01.2024
- Managed a multistate territory, supporting independent garden centers, distributors, and growers.
- Provided account support including product knowledge, inventory coordination, and order management.
- Strengthened customer relationships through calls, onsite visits, and training.
- Supported sales growth initiatives through territory planning and promotional strategies.
Vice President of Development
United Way of Ottawa & Allegan Counties
01.2009 - 01.2023
- Led fundraising for multimillion-dollar campaigns and developed community programs.
- Managed donor engagement, sponsorship development, and strategic initiatives.
- Recruited and coordinated volunteers and provided board reporting.
Community Resource Manager
Lakeshore Habitat for Humanity
01.2006 - 01.2008
- Coordinated volunteer events, builds, and community activities.
- Managed website content, donor databases, and communication materials.
- Implemented affinity group programs and supported fundraising campaigns.
Education
Nonprofit Business -
Southern New Hampshire University (SNHU)
01.2020
Psychology - undefined
Western Michigan University
01.1998
Skills
- Territory management
- B2B sales expertise
- Lead generation expertise
- Strategic revenue growth
- Client relationship management
- Product expertise
- CRM system management
- Geographic market analysis
- Effective negotiation skills
- Strong Verbal & Written Communication
Timeline
Territory Account Manager
LightCorp
04.2024 - Current
Territory Account Manager
Spring Meadow Nursery
01.2023 - 01.2024
Vice President of Development
United Way of Ottawa & Allegan Counties
01.2009 - 01.2023
Community Resource Manager
Lakeshore Habitat for Humanity
01.2006 - 01.2008
Psychology - undefined
Western Michigan University
Nonprofit Business -
Southern New Hampshire University (SNHU)