Shannon Bohn
Camp Douglas
Summary
Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Efficiency-driven professional with diligent approach to handling financial, employee and office records. Respectful and well-spoken with team members, managers, and customers. Smoothly coordinate teams and supplies to accomplish daily office goals.
Overview
7
7
years of professional experience
Work History
Rehabilitation Office Coordinator
Greenfield Rehabilitation Agency
Port Edwards
11.2025 - Current
- Coordinated daily office operations to ensure smooth workflow.
- Managed scheduling for staff and client appointments efficiently.
- Organized and maintained electronic and paper filing systems effectively.
- Communicated with clients to address inquiries and provide support.
- Supported team meetings by preparing agendas and taking minutes.
- Maintained office supplies inventory and placed orders as needed.
- Created and maintained filing systems, both paper and electronic.
- Greeted visitors and directed them to the appropriate area or person.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies.
- Followed up with customer inquiries via phone or email promptly.
- Provided administrative support for all departments in the organization as necessary.
- Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
- Supported other teams with various administrative tasks when required.
Business Operations Manager
Dental Care Alliance
Mauston
03.2019 - 01.2025
- Streamlined operational processes across dental practices for improved efficiency.
- Led training sessions for staff on new systems and procedures.
- Collaborated with dental teams to enhance patient care and service delivery.
- Analyzed operational data to identify areas for process improvement.
- Developed and implemented standard operating procedures for daily operations.
- Facilitated communication between administrative and clinical teams to optimize workflow.
- Oversaw compliance with industry regulations and company policies in all operations.
- Managed company operations, providing first-class customer service and cost-effective management of resources while promoting revenue, profitability and production growth.
- Managed the daily operations of the business, including staff scheduling and resource allocation.
- Provided guidance and support to employees in order to maximize performance and productivity.
- Maintained consistent dynamic atmosphere with enthusiasm and purpose to enhance customer experience and satisfaction.
Education
Some College (No Degree) - Psychology
Viterbo
Lacrosse , WISkills
- Scheduling management
- Office administration
- Filing system organization
- Customer support
- Process improvement
- Team collaboration
- Compliance oversight
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Employee training
- Task prioritization
- Meeting organization
- Records management
- Calendar management
- Report generation
- Scheduling expertise
- Project coordination
- Office equipment maintenance
- Maintenance scheduling
- Client relations
- Expense reporting
- Cost control
- Schedule coordination
- Administrative support
Timeline
Rehabilitation Office Coordinator
Greenfield Rehabilitation Agency
11.2025 - Current
Business Operations Manager
Dental Care Alliance
03.2019 - 01.2025
Some College (No Degree) - Psychology
Viterbo