Proven to enhance patient care and surgical outcomes at Dermatology Associates Of York, I excel in sterilization techniques and patient scheduling. My leadership significantly improved care coordination and staff competency, fostering a culture of continuous improvement and efficiency. Adaptable and results-driven, I possess a strong blend of technical expertise and interpersonal skills. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Dermatology Associates Of York
12.2013 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
Collected and documented patient medical information such as blood pressure and weight.
Called and faxed pharmacies to submit prescriptions and refills.
Improved patient comfort by efficiently assisting with Mohs surgery procedures and post-operative care.
Facilitated timely wound healing with proper wound care techniques and dressing applications.
Contributed to successful surgical outcomes by maintaining a sterile environment during procedures.
Reduced risk of infection by appropriately sterilizing tools, equipment, and surgical rooms before each procedure.
Minimized complications by accurately recording patient medical histories and vital signs.
Ensured patient satisfaction with thorough pre-and post-surgical education and followup.
Contributed to a welcoming atmosphere for patients, addressing any questions or concerns regarding their appointments or treatment plans.
Assisted in maximizing the accuracy of skin cancer diagnoses by performing tissue specimen collection, labeling, and processing tasks.
Enhanced surgical team efficiency by preparing instruments and equipment for Mohs surgeries.
Assisted surgeons during complex cases, anticipating needs and ensuring seamless transitions between procedural stages.
Boosted patient confidence in the treatment process through empathetic communication and understanding of their concerns.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Taught patients about medications, procedures, and care plan instructions.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Oriented and trained new staff on proper procedures and policies.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Successfully administered anesthesia to patients for a variety of procedures.
Assistant Clinical Supervisor
Dermatology Associates Of York
12.2013 - 01.2021
Streamlined communication between healthcare teams, resulting in improved coordination of care and reduced medical errors.
Evaluated staff performance through regular reviews and feedback sessions, identifying opportunities for growth and professional development.
Supported the integration of new technology into clinical processes, streamlining workflows and increasing efficiency across all departments.
Implemented quality assurance measures to monitor clinical performance metrics, driving continuous improvement efforts within the department.
Promoted a culture of continuous learning among staff members by organizing and maintaining educational resources related to current best practices in healthcare.
Conducted ongoing assessments of staff competency levels, providing targeted training and educational resources as needed.
Responded to crisis situations with calm and professional approach to optimize support.
Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.
Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Ordered all clinical supplies and kept check on inventory levels.
Education
Associates in Specialized Technology - Medical Assistant
YTI Career Institute
York, PA
11.2012
Skills
HIPAA Compliance
Specimens collection and processing
Examination Preparation
Specimen Collection
Physician support
Patient Scheduling
Appointment Setting
Inventory Management
Adaptable and Flexible
Direct care
Patient Assessment
Medical Equipment Operation
Venipuncture Expertise
Phlebotomy Techniques
Medical office administration
Sterilization techniques
Procedure Assistance
Certification
CCMA - Certified Clinical Medical Assistant
CPT - Certified Phlebotomy Technician
Timeline
Certified Clinical Medical Assistant
Dermatology Associates Of York
12.2013 - Current
Assistant Clinical Supervisor
Dermatology Associates Of York
12.2013 - 01.2021
Associates in Specialized Technology - Medical Assistant
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