Shannon Causey
Montgomery
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
19
19
years of professional experience
Work History
Front Desk Receptionist
The Barkery Boarding & Daycare
Montgomery
10.2023 - 07.2024
- FRONT DESK RECEPTIONIST DUTIES INCLUDED ANSWERING AND RECEIVING PHONE CALLS FROM CLIENTS AND MAKING APPOINTMENTS FOR THEIR FUR BABIES ALONG WITH ORGANIZING CLIENTS CHARTS ALSO TAKING IN CLIENTS AND HELPING THEM IN ANY QUESTIONS THEY MIGHT HAVE ABOUT BOARDING , DAYCARE AND / OR GROOMING NEEDS FOR THEIR FUR BABY AS WELL
- AND ALSO BATHED , TRIMMED FUR BABIES NAILS ALONG WITH DRYING AND ANY NECESSARY GROOMING ASSISTANCE THAT I COULD HELP THE GROOMER IF SHE NEEDED ANY AT THE TIME FOR A PARTICULAR FUR BABY IF THEY WERE UNDER ANY STRESS OR HAD ANY ISSUES
Front Desk Receptionist/Administrative Assistant
Complete automotive refinishing supplies
Montgomery
06.2019 - 09.2023
- RESPONSIBILITIES/DUTIES INCLUDE MANAGING FRONT DESK SUCH AS ANSWERING THE PHONE TAKING ORDERS FROM CUSTOMERS ,RECEIVING THEIR ORDER AND ALSO TAKING CARE OF THE CUSTOMER OR BUSINESS WITH ANY QUESTIONS THEY MIGHT HAVE ABOUT SOMETHING ALONG WITH GETTING PAINT CODES AND MIXING PAINT FOR THEM AND MAKING SURE THEY ARE HELPED IN A TIMELY MANNER SO I CAN GO DELIVER PRODUCTS AND SERVICES TO BODYSHOPS AND AUTOMOTIVE BUSINESSES AND MAKE SURE THAT ITS DONE IN A TIMELY MANNER AS WELL
- THEN ONCE IM DONE DELIVERING FOR THAT DAY MAKE SURE THAT ALL INVENTORY IS PUT OUT AND RESTOCKED AND PLACING ORDERS FOR ITEMS THAT NEED TO BE REPLACED FOR THAT PARTICULAR DAY MAKING SURE STOCK IS ROTATED AND STORE IS KEPT ORGANIZED AND CLEAN TO WHERE CUSTOMERS ARE ABLE TO FIND WHAT THEY NEED AND RECIEVING THEIR PAYMENT OF OPTION FROM APPLE PAY TO CREDIT CARDS AND OF COURSE CASH
Billing Clerk
Labcorp
Montgomery
07.2010 - 10.2018
- ALL DUTIES INCLUDED ANSWERING AND RECEIVING PHONE CALLS IN A FAST TIMELY MANNER , MAKING COPIES AND USING QUICKBOOKS AND MICROSOFT WORD TO BILL MEDICAL CODES TO PATIENTS CHARTS AND DISTRIBUTED DAILY MAIL TO THE OFFICE AND ALSO MAKING SURE THE OFFICE WAS CLEAN AND ORGANIZED TO WHOM EVERYONE COULD GET AROUND AND WE ALL COULD HAVE A CLEAN WORK ENVIRONMENT
Legal Secretary
Parnell & Parnell, P.A.
Montgomery
03.2005 - 06.2009
- DUTIES AND RESPONSIBILITIES INCLUDED ALL NECESSARY LEGAL DUTIES AS SECRETARY WAS FILING DAILY MAIL AND ORGANIZING AND DISTRIBUTING TO WHOM IT NEEDED TO GO TO ALONG WITH MICROSOFT WORD AND EXCEL FILING SUIT CODES TO WITH COUNTY AND ANSWERING MULTIPLE TELEPHONE LINES AND MAKING APPOINTMENTS FOR CLIENTS AND HELPING AND ASSISTING THEM WITH ANYTHING THEY HAD QUESTIONS WITH
- ALSO MAKING COPIES AND TAKING CARE OF ANY DAILY UPKEEP THAT WAS NEEDED FOR ORGANIZATION MAKING SURE OFFICE WAS CLEAN AND ORGANIZED
Education
High school diploma -
Robert E Lee High School
Montgomery, AL01.1999
Skills
- Front Desk
- Cash Handling
- Organizational Skills
- Data Entry
- Quickbooks
- Microsoft Word
- Appointment scheduling
- Customer service
- Payment processing
- Attention to detail
- Multi-tasking
- Reliable and punctual
- Multitasking
- Call answering and routing
Timeline
Front Desk Receptionist
The Barkery Boarding & Daycare
10.2023 - 07.2024
Front Desk Receptionist/Administrative Assistant
Complete automotive refinishing supplies
06.2019 - 09.2023
Billing Clerk
Labcorp
07.2010 - 10.2018
Legal Secretary
Parnell & Parnell, P.A.
03.2005 - 06.2009
High school diploma -
Robert E Lee High School