Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon Chapman

Abbott,TX

Summary

Dynamic Barbershop Manager at Northside Barber Shop with expertise in marketing initiatives and appointment management. Successfully enhanced customer satisfaction through efficient scheduling and community engagement, while fostering strong relationships with local businesses. Proven ability to maintain health and safety compliance, ensuring a welcoming environment for clients.

Barbershop management professional with reputation for high standards and delivering results. Extensive experience in overseeing operations, improving customer experiences, and driving business growth. Known for strong team collaboration and adaptability to changing needs. Proficient in staff training, client relations, and operational efficiency.

Overview

25
25
years of professional experience

Work History

Barbershop Manager

Northside Barber Shop
02.2015 - 04.2025
  • A Master Barber
  • Managed my own clients and I worked and organized my own schedule.
  • Implemented marketing strategies to promote the barbershop''s services and increase foot traffic.
  • Maintained a clean, organized, and welcoming environment to attract new clients and retain loyal customers.
  • Oversaw financial management tasks such as budget creation, expense tracking, and cash flow monitoring for optimal business performance.
  • Increased customer satisfaction by implementing efficient scheduling and appointment systems.
  • Developed strong relationships with local businesses, partnering for cross-promotions and events that boosted clientele base.
  • Implemented social media campaigns that showcased the barbershop''s workmanship, leading to increased online engagement from potential clients.
  • Participated in community outreach events to establish the barbershop as a local business leader and increase brand awareness.
  • Managed daily operations for a smooth barbershop experience and enhanced client retention.

Dental Hygienist

Dental Temps Staffing Solutions
08.2010 - 05.2014

Registrar Bitburg High School

Department Of Defence
09.2006 - 06.2010
  • Organized, reviewed, and filed paperwork for secure recordkeeping.
  • Greeted every guest with personable approach and provided knowledgeable service.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Ensured accurate student records by diligently maintaining and updating information in the database.
  • Verified paperwork accuracy and checked for completion prior to processing.


Dental Hygienist

Dr. Jesse Taylor Sr.
06.2000 - 06.2006
  • Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
  • Educated patients on proper brushing and flossing techniques to promote long-term oral health.
  • Cleaned patient's teeth to remove plaque and tartar buildup and prevent tooth decay and gum disease.

Education

Master Barber License - Master Barber

Bladecraft Barber Academy
Dallas, Texas
10-2014

License of Cosmotology - Cosmotology

Tony And Guy School of Cosmotology
Plano, Texas
06-2011

Dental Hygiene

Mitchell Technical Institute
Mitchell, South Dakota
05-1994

Skills

  • Health and safety compliance
  • Appointment management
  • Scheduling coordination
  • Employee retention
  • Customer safety
  • Quick learner
  • Verbal communication strength
  • Barbering techniques
  • Marketing initiatives

Timeline

Barbershop Manager

Northside Barber Shop
02.2015 - 04.2025

Dental Hygienist

Dental Temps Staffing Solutions
08.2010 - 05.2014

Registrar Bitburg High School

Department Of Defence
09.2006 - 06.2010

Dental Hygienist

Dr. Jesse Taylor Sr.
06.2000 - 06.2006

Master Barber License - Master Barber

Bladecraft Barber Academy

License of Cosmotology - Cosmotology

Tony And Guy School of Cosmotology

Dental Hygiene

Mitchell Technical Institute
Shannon Chapman