Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Shannon Dave

Kernersville,NC

Summary

Dynamic professional with a proven track record at Kohl's, excelling in customer service and teamwork. Recognized for enhancing sales through effective visual merchandising and operational improvements. Skilled in strategic planning and problem-solving, I thrive in fast-paced environments while maintaining a professional demeanor and building rapport with diverse clientele.

Knowledgeable pre-service teacher with hands-on experience in classroom instruction and student engagement. Successfully implemented lesson plans and facilitated interactive learning sessions. Demonstrated effective classroom management and communication skills.

Overview

6
6
years of professional experience

Work History

Sales Associate

Kohl's
Kernersville, NC
10.2021 - Current
  • Delivered exceptional customer service to enhance shopping experience and drive sales.
  • Managed inventory levels, ensuring product availability and reducing stock discrepancies.
  • Assisted with visual merchandising to create appealing product displays that attract customers.
  • Trained new associates on company policies, sales techniques, and customer engagement strategies.
  • Collaborated with team members to achieve store goals and improve overall performance metrics.
  • Implemented operational improvements that streamlined checkout processes and increased efficiency.
  • Resolved customer inquiries effectively, leading to enhanced satisfaction and loyalty outcomes.

Administrative Assistant

Craige Jenkins Liipfert & Walker
Winston-Salem, NC
09.2020 - 05.2021
  • Organized and maintained physical and digital filing systems for improved document retrieval.
  • Prepared legal documents and correspondence, ensuring accuracy and compliance with firm standards.
  • Utilized Microsoft Office Suite and legal management software to streamline administrative tasks.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Education

Bachelor of Science - Elementary Education

University of North Carolina At Greensboro
Greensboro, NC
05-2026

Associate of Arts - Education

Forsyth Technical Community College
Winston-Salem, NC
08-2023

Skills

  • Customer service
  • Classroom management
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Reliable and punctual
  • Money handling
  • Lesson planning
  • Professional demeanor
  • Strategic planning
  • Building rapport
  • Differentiated instruction

Timeline

Sales Associate

Kohl's
10.2021 - Current

Administrative Assistant

Craige Jenkins Liipfert & Walker
09.2020 - 05.2021

Bachelor of Science - Elementary Education

University of North Carolina At Greensboro

Associate of Arts - Education

Forsyth Technical Community College
Shannon Dave