Shannon Etzkorn
Garberville,CA
Summary
Hardworking and enthusiastic employee looking to purse the opportunity to learn new skills and contribute to your company's success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
9
9
years of professional experience
Work History
Delivery Driver
Napa Auto Parts - Jim Clary
12.2019 - Current
- Delivered parts to all the shops in Southern Humboldt
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Operated vehicle safely.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Fostered positive working relationships with regular customers.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
Counter Clerk
Napa Auto Parts
12.2019 - Current
- Processed cash, check and credit card payments.
- Provided callers with product and customer service information.
- Managed multiple tasks in high-volume environment.
- Operated cash register to accurately complete customer financial transactions.
Farm Hand
Magic People Farms- Evan Bowen
05.2018 - 11.2019
- Loaded and unloaded farm supplies and materials and stored in correct barn location.
- Planted, cultivated and harvested crops for optimal growth.
- Recorded and reported crop yields, expenses and other farm-related data for management decision-making.
Bartender
Brass Rail Bar And Grill - Natalie West
02.2016 - 03.2018
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Sales Clerk
Boot Leg - Michelle Bushnell
01.2015 - 01.2016
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Kept front check out area clean and organized for efficient service.
- Opened and closed store by balancing cash registers and receipts.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed payments and returns with accuracy and efficiency.
Education
Certified Nursing Assistant Certification -
Kenai Community College
Homer, AK08.2009
High School Diploma -
South Fork Junior - Senior High School
Miranda, CA08.2007
Skills
- Customer Service
- Inventory and Stocking
- Time Management
- Teamwork and Collaboration
- Attention to Detail
- Responsible Driver
Timeline
Delivery Driver
Napa Auto Parts - Jim Clary
12.2019 - Current
Counter Clerk
Napa Auto Parts
12.2019 - Current
Farm Hand
Magic People Farms- Evan Bowen
05.2018 - 11.2019
Bartender
Brass Rail Bar And Grill - Natalie West
02.2016 - 03.2018
Sales Clerk
Boot Leg - Michelle Bushnell
01.2015 - 01.2016
Certified Nursing Assistant Certification -
Kenai Community College
High School Diploma -
South Fork Junior - Senior High School
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