Shannon Frost
Rockwall
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
7
7
years of professional experience
Work History
General Manager
Dominos Pizza Inc.
Rockwall
12.2018 - 03.2022
- Managed staff schedules and payroll to optimize labor costs.
- Trained and mentored employees on customer service and food safety standards.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
District Manager
Dominos Pizza
Corpus Christi
05.2022 - 05.2023
- Oversaw daily operations across multiple store locations for a leading pizza chain.
- Trained and mentored store managers on best practices for team performance.
- Developed and implemented strategies to enhance customer service standards in stores.
- Conducted regular performance evaluations to assess staff effectiveness and growth.
- I worked directly with the owner and director of operations to ensure that store operations, training, and customer satisfaction aligned with their preferences.
General Manager
Dominos Pizza Inc.
Lavon
07.2023 - Current
- Implemented inventory control procedures to reduce waste and improve supply management.
- Trained employees on duties, policies and procedures.
- Established and maintained effective communication with staff members to ensure efficient operations.
- I trained my assistant manager to take over the store so that I could move to a higher-volume store and work on aligning it with the owners’ views.
Education
High School Diploma -
Rockwall Highschool
Rockwall, TX07-2017
Skills
- Money Handling
- Scheduling Staff
- Training and Onboarding/ Recruitment and Hiring
- Supply Ordering
- Management Collaboration and Teamwork
- Time Management
- Team Leadership
- Coaching and Mentoring
- Calm and Pleasant Demeanor
Accomplishments
- Rolex Challenge winner
- Manager of the year
Timeline
General Manager
Dominos Pizza Inc.
07.2023 - Current
District Manager
Dominos Pizza
05.2022 - 05.2023
General Manager
Dominos Pizza Inc.
12.2018 - 03.2022
High School Diploma -
Rockwall Highschool