Summary
Overview
Work History
Education
Skills
Timeline
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Shannon George

Reisterstown,MD

Summary

Motivated and customer-focused professional with over 10 years of experience in sales and customer service. Skilled in building trust, presenting tailored solutions, and fostering long-term client relationships. Adept at communicating offers and upselling products to meet customer needs while maintaining high satisfaction levels. Prepared to leverage sales expertise and interpersonal skills to excel as an insurance agent.

Overview

10
10
years of professional experience

Work History

Customer Service and Sales Representative

Costco
Owings Mills, MD
10.2014 - Current
  • Assist members with transactions, and provide exceptional service in a fast-paced environment.
  • Present and explain promotional offers, sales opportunities, and new products to members, to drive revenue.
  • Build a strong relationship with members by identifying their needs and recommending personalized solutions.
  • Operate cash registers to process transactions accurately, handling large sums of money with precision.
  • Address customer inquiries and resolve issues with professionalism, ensuring a positive experience.
  • Collaborate with team members to achieve sales targets and contribute to overall business goals.

Education

High School Diploma -

Laurel High School
Laurel, MD
06-2014

Skills

  • Sales presentation and upselling
  • Customer relationship management
  • Problem-solving and conflict resolution
  • strong communication and active listening
  • Organizational and time management skills

Timeline

Customer Service and Sales Representative

Costco
10.2014 - Current

High School Diploma -

Laurel High School

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