Shannon Johnson
Cary,NC
Summary
Accomplished Director of Operations and Sales at Ideal Health 123, I excel in client relations and team leadership, achieving a 33% new client closing rate. My background as a Professional Educator enhances my ability to deliver large group presentations and foster exceptional client experiences. Skilled in business management software and committed to driving success through innovative health program design.
Overview
21
21
years of professional experience
Work History
Director of Operations and Sales
Ideal Health 123
08.2020 - 07.2024
- Responsible for new client sales maintaining a closing rate of 33%
- Guide groups and individuals in designing and implementing personal health programs to improve overall wellness
- Maintained a client success rate of over 64% in meeting personal health goals
- Maintained diligent documentation on client progress to monitor achievement of personal goals and individual progress through medical software platform (Bodysite)
- Used business management software (Go High Level) to track and monitor customer/ client data to ensure profitability
- Design, present and lead seminars on various health topics with focus on nutritional concepts, weight management, stress and health benefits of red and near infrared light.
- Special focus on maintaining positive client relations, that reflect competence and foster trust.
- Honored all client relations within the guidelines of HIPAA regulations
- Designed strategies to increase client retention by 45%
- Conducted weekly client meetings to reassess health goals and overcome setbacks/obstacles to ensure client success
- Maintained daily operations of facility
Professional Educator
Wake County Public Schools
08.2003 - 03.2020
- Lead teacher in the in various fields of study.
- Effectively communicated with students, parents, and colleagues.
- Designed and delivered engaging curriculum, consistently exceeding student achievement expectations, demonstrating strong instructional design and pedagogical expertise.
- Created comprehensive lesson plans, managing schedules, and prioritizing tasks.
Education
Master Of Science - Exercise Physiology
University of Akron
Akron, OHBachelor Of Science - Education
State University of New York
Plattsburgh, NYTransfer -
Lees McRae College
Banner Elk, NCSkills
- Strong oral and written communication skills
- Competent with large group presentations
- Proficient with Implementing strategies to build top performing teams
- Solution oriented
- Effective at working with diverse populations and personalities
- Extensive experience working in fast paced environments
- Highly approachable
- Friendly and focused on building relationships with clients to deliver an exceptional experience
Work Preference
Work Type
Full TimeTimeline
Director of Operations and Sales
Ideal Health 123
08.2020 - 07.2024
Professional Educator
Wake County Public Schools
08.2003 - 03.2020
Master Of Science - Exercise Physiology
University of Akron
Bachelor Of Science - Education
State University of New York
Transfer -
Lees McRae College
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