Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

SHANNON LOZANO

Cumberland,MD

Summary

Customer-focused professional with expertise in service delivery and communication. Skilled in maintaining organized workspaces to enhance customer experiences. Experienced in cash handling and POS systems for accurate transactions. Committed to food safety and child supervision, ensuring responsible management of diverse responsibilities.

Overview

2
2
years of professional experience

Work History

SERVER

IHOP
10.2017 - 03.2018
  • Addressed customer inquiries and resolved issues promptly, enhancing overall satisfaction.
  • Earned financial bonus through strong performance metrics and contribution to company success.
  • Greeted guests and delivered friendly dining service in IHOP restaurant.
  • Took food and beverage orders using POS system.
  • Served pancakes, coffee, and meals with careful table presentation.

TAK CARE OF CHILDREN AGES 2 - 4

Company OUR EXPANDING WORLD PRESCHOOL
08.2016 - 11.2017

Education

Albert Einstein High School
Kensington, Md

Skills

  • Customer service
  • POS systems
  • Cash handling
  • Team collaboration
  • Team collaboration
  • Conflict resolution
  • Quick learner
  • Punctual attendance
  • Punctual attendance

Personal Information

Title: ONLINE JOBS

Timeline

SERVER

IHOP
10.2017 - 03.2018

TAK CARE OF CHILDREN AGES 2 - 4

Company OUR EXPANDING WORLD PRESCHOOL
08.2016 - 11.2017

Albert Einstein High School
SHANNON LOZANO