Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon McLean

Delano,MN

Summary

Adaptable Medical Billing Specialist with strong attention to detail and organizational skills. Experienced in auditing for discrepancies and fostering effective communication between patients and insurers to ensure timely resolutions of claims.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Administrative Assistant

LeClaire Baptist Church
Le Claire, Iowa
11.2023 - 07.2026

Managed church communications and newsletters, supported financial tasks by producing expense reports, and initialized digitization of records and policies.

Medical Billing Specialist

Lundgren Family Chiropractic
Rock Island, Illinois
04.2023 - 08.2023

Audited EHRs for discrepancies between IDC-10 codes and billed charges, presented patients with financial options based on their verified individualized coverage, established and maintained communication between patients, their attorneys, and their insurance companies to resolve outstanding Motor Vehicle Accident or Worker's Compensation. claims.

Professional Nanny

Contracted
Ames, IA/Boise, ID
08.2020 - 03.2023

Planned educational and recreational activities to promote development, communicated with parents about child's progress and needs, assisted in developing appropriate boundaries and rules to create a healthy environment.

Unlicensed Assistive Personnel

Apple Ridge Estates
Appleton, Minnesota
10.2019 - 08.2020

Administered medications and treatments according to resident care plans, supported residents with daily hygiene activities, offered emotional support, and documented all actions in residents' EHR accurately and promptly.

Education

Bachelor of Science - Psychology

University of Idaho
Moscow, Idaho

Skills

  • Office management
  • Patient scheduling
  • Billing and coding
  • ICD-10 proficiency
  • Attention to detail
  • Multitasking and organization
  • Patient communication
  • Conflict resolution

Timeline

Administrative Assistant

LeClaire Baptist Church
11.2023 - 07.2026

Medical Billing Specialist

Lundgren Family Chiropractic
04.2023 - 08.2023

Professional Nanny

Contracted
08.2020 - 03.2023

Unlicensed Assistive Personnel

Apple Ridge Estates
10.2019 - 08.2020

Bachelor of Science - Psychology

University of Idaho
Shannon McLean