Shannon Mowbray-Queen

• Provided compassionate personal care for patients, ensuring comfort and dignity in daily activities.
• Assisted with medication management, adhering to prescribed protocols for safety and accuracy.
• Monitored vital signs, documenting changes and reporting concerns to healthcare professionals promptly.
• Educated patients and families on health management strategies, promoting independence and well-being.
• Provided patients with assistance in completing daily tasks, reducing daily burden on family members.

• Developed and delivered comprehensive phlebotomy training curriculum to enhance student learning outcomes.
• Implemented effective assessment strategies to evaluate student proficiency in venipuncture techniques.
• Mentored aspiring phlebotomists, fostering skill development and professional growth within the program.
• Collaborated with healthcare professionals to ensure alignment of training with industry standards and practices.
• Enhanced student comprehension by incorporating hands-on activities and real-world examples in phlebotomy lessons.
• Supported students with one-on-one coaching in career pursuits and post-program next steps.

• Administered patient assessments and recorded vital signs to ensure accurate health monitoring
• Assisted with physical examinations and minor procedures, ensuring patient comfort and safety
• Managed electronic health records, maintaining data accuracy and confidentiality
• Educated patients on treatment plans and medication usage, improving adherence to care protocols
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

• Collaborated with healthcare team to develop individualized care plans for patients
• Called and faxed pharmacies to submit prescriptions and refills.
• Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
• Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
• Collected and documented patient medical information such as blood pressure and weight.

Went on various assignments at a variety of clinics to help fill in on a temporary basis. I was a CMA float and worked for this company on and off for several years doing any and all basic CMA duties. I had the opportunity to learn so much in all the various specialties and clinics i was so fortunate to work with.