Shannon O'Neal Wise Jr
Middle River,MD
Summary
Motivated individual offers strong work ethic and punctuality. Uses organizational and team collaboration skills to improve processes.
Overview
2
2
years of professional experience
Work History
Manager
Potomac Pizza
02.2024 - Current
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Kitchen Staff
Potomac Pizza
06.2023 - 02.2024
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Learned other teammates' work tasks to train as backup.
- Made food according to standard recipes with requested changes for customer satisfaction.
Cashier
Potomac Pizza
03.2023 - 06.2023
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
Education
Associate of Science - Computer Science Major
Bowie State University
Bowie, Maryland05-2028
Perry Hall High School -
Perry Hall High School
Baltimore, Maryland05.2024
Dual Enrollment - undefined
Community College of Baltimore County
Essex, Maryland09.2023
Skills
- Team leadership
- Project management
- Problem-solving
- Python
- Java
- HTML
- Clear communication
Hobbies and Interests
- Playing strategic video games
- Participating in different mentally stimulating activities
Languages
French
Limited Working
Timeline
Manager
Potomac Pizza
02.2024 - Current
Kitchen Staff
Potomac Pizza
06.2023 - 02.2024
Cashier
Potomac Pizza
03.2023 - 06.2023
Dual Enrollment - undefined
Community College of Baltimore County
Associate of Science - Computer Science Major
Bowie State University
Perry Hall High School -
Perry Hall High School
Similar Profiles
Walker PrinceWalker Prince
NA at Potomac PizzaNA at Potomac Pizza
Christian KolianosChristian Kolianos
Intern at The Potomac Institute For Policy StudiesIntern at The Potomac Institute For Policy Studies
Cody SimmonsCody Simmons
REGIONAL MARKETING MANAGER at Potomac Custom RemodelingREGIONAL MARKETING MANAGER at Potomac Custom Remodeling
Tracey JohnsonTracey Johnson
Fire Marshal at Office of the Fire MarshalFire Marshal at Office of the Fire Marshal
Junior MartinezJunior Martinez
Carpenter at UrbanBuiltCarpenter at UrbanBuilt