Shannon Parker
Stayton,OR
Summary
Results-driven Outside Sales Representative with a proven track record in relationship building, CRM proficiency, and customer service orientation. Expertise in cultivating key accounts to drive sales growth and enhance customer satisfaction.
Overview
24
24
years of professional experience
Work History
Outside Sales Representative
FleetPride
Salem, OR
05.2013 - Current
- Developed and maintained relationships with key accounts to drive sales growth.
- Conducted product presentations and demonstrations to educate customers on offerings.
- Analyzed market trends to identify new business opportunities.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Collaborated with internal teams to streamline order processing and enhance customer satisfaction.
- Negotiated contracts and pricing agreements, ensuring competitive positioning in the market.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
Outside Sales Representative
NAPA Auto Parts
Silverton, OR
08.2007 - 05.2013
- Exceeded monthly sales targets and quotas consistently.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
- Provided comprehensive after-sales support, ensuring customer satisfaction and fostering long-term business relationships.
Counter Salesperson
NAPA Auto Parts
Fortuna, CA
02.2003 - 07.2007
- Provided expert product knowledge to enhance customer satisfaction and drive repeat business.
- Assisted customers in identifying and selecting appropriate automotive parts and accessories.
- Processed sales transactions using point-of-sale systems efficiently and accurately.
- Maintained inventory levels, ensuring availability of high-demand products on the sales floor.
Education
High School Diploma -
Fortuna Union High School
Fortuna, CASkills
- Relationship building
- Motivated team player
- Problem-solving
- Networking
- Customer service oriented
- Computer skills
- Account management
- Goal oriented
- Positive outlook
- CRM and Salesforce proficiency
- Cold calling
Timeline
Outside Sales Representative
FleetPride
05.2013 - Current
Outside Sales Representative
NAPA Auto Parts
08.2007 - 05.2013
Counter Salesperson
NAPA Auto Parts
02.2003 - 07.2007
High School Diploma -
Fortuna Union High School