Shannon Pewewardy

Grand Prairie

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

years of professional experience

Work History

Customer Service Associate

La Flor

07.2022 - Current

Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Answered customer telephone calls promptly to avoid on-hold wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Data Entry

Dockworker/Billing Clerk

Fed Ex Freight

03.2014 - 08.2020

Entered and maintained billing information in company internal databases for accessibility.
Verified accuracy of billing data and corrected discrepancies.
Used data entry skills to accurately document and input statements.
Processed vendor and supplier payments on weekly basis.

Education

GED -

Bill J. Priest Job Training Center

Dallas, TX

10.1992

Skills

Customer Service
Inventory Control

Clerical Support

Timeline