Summary
Overview
Work History
Education
Skills
Timeline
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Shannon Radney

Campbell,TX

Summary

Dynamic and results-driven professional with extensive experience as a Permanency Case Manager at Empower. Expert in case management and problem-solving, successfully developing personalized care plans and facilitating communication among stakeholders. Proven ability to enhance client outcomes through effective documentation and strategic adjustments, ensuring compliance and promoting independence.

Overview

29
29
years of professional experience

Work History

Permanency Case Manager

Empower
06.2025 - Current
  • Coordinated client assessments and developed personalized care plans to address individual needs.
  • Facilitated communication between clients, families, and service providers to ensure comprehensive support.
  • Monitored client progress and adjusted care strategies based on evolving circumstances and feedback.
  • Assisted in crisis intervention and problem-solving to improve client outcomes and satisfaction.


Foster Home Developer

Children's Hope Foster and Adoption Agency
03.2013 - 08.2022
  • Conducted comprehensive assessments of foster care needs for children and families.
  • Developed and implemented individualized case plans in collaboration with stakeholders.
  • Coordinated services among multiple agencies to ensure holistic support for clients.


Adult Protective Investigator

State Of Texas
01.2001 - 03.2013
  • Conducted thorough investigations into allegations of abuse, neglect, and exploitation.
  • Collaborated with law enforcement and community organizations to ensure comprehensive service delivery.
  • Assessed client needs through interviews and home visits, determining eligibility for protective services.


Corrections Sergeant

Hunt County Sheriff's Office
12.1996 - 01.2001
  • Supervised daily operations in correctional facility, ensuring safety and security compliance.
  • Managed staff schedules, optimizing resource allocation for effective facility management.
  • Trained and mentored junior officers, fostering professional development and teamwork.


Education

Bachelor of Science - Criminal Justice

Texas A&M University-Commerce
Commerce, TX
12-2000

Skills

  • Problem-solving
  • Case management
  • Time management
  • Case documentation

Timeline

Permanency Case Manager

Empower
06.2025 - Current

Foster Home Developer

Children's Hope Foster and Adoption Agency
03.2013 - 08.2022

Adult Protective Investigator

State Of Texas
01.2001 - 03.2013

Corrections Sergeant

Hunt County Sheriff's Office
12.1996 - 01.2001

Bachelor of Science - Criminal Justice

Texas A&M University-Commerce