Summary
Overview
Work History
Education
Skills
Timeline
Cashier

SHANNON SCHMIDT

Newport,MN

Summary

High-energy Store Manager bringing extensive experience in retail settings. Organized and effective at encouraging team cooperation and productivity to meet and exceed goals. Dynamic relationship-builder overseeing associate development and all facets of customer-facing and back-end operations.

Overview

29
29
years of professional experience

Work History

Store Manager

TOMMY BAHAMA
01.2020 - Current
  • Managed store team successfully in fast-paced environment through productive communication and positive feedback.
  • Coached sales associates in product knowledge, selling techniques and cash wrap expectations, increasing KPIs and customer registry.
  • Optimized scheduling to store needs adhering to budget constraints while maintaining productivity and customer first focus.
  • Developed extensive network throughout Minneapolis/St Paul Metro area. Sourced and trained peer Store Manager and 4 Assistant Managers.

Store Manager

BATH & BODY WORKS
10.2019 - 01.2020
  • Maintained proper inventory controls for merchandise and backroom organization to facilitate efficient replenishment.
  • Mentored new hires during onboarding process, preparing them to excel in their roles for holiday season. Resulted in Black Friday and Candle Day sales increases.
  • Managed daily operations to ensure smooth functioning of store, maintaining a clean, safe environment for customers and team.

General Store Manager

WHITE HOUSE BLACK MARKET
06.2011 - 10.2019
  • Built strong, skilled, cohesive team, aligned to achieve store and company goals and expectations which resulted in above average associate retention.
  • Conducted regular touch base meetings for team members, providing feedback and guidance. Developed 2 Assistant Manager's to Store Manager and Assistant Manager to District Visual Manager.
  • Provided excellent customer service, promoting an environment of customer outreach and personal appointment sales. Consistent top KPI's in District and Region.

Store Manager

ANN TAYLOR
09.2010 - 06.2011
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Promoted team collaboration, performance, and efficiency by fostering an environment focused on mutual success.
  • Maximized sales and minimized shrinkage through excellent customer service and Floor Leader role. Store was Top 10 in sales increases for two consecutive quarters.

Assistant Manager

WHITE HOUSE BLACK MARKET
05.2008 - 08.2010
  • Generated repeat business through exceptional customer service and outreach events. Store had monthly sales increases for 2 consecutive years as a result.
  • Collaborated with management team for business growth and associate development. Planned and executed training of Sales Associate to ASM.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Realtor

REALTY CENTER
10.1995 - 09.2008
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs. Top 5 Sale performer for 5 years.
  • Enhanced client satisfaction with follow-up after closing, ensuring a positive experience overall. Resulted in 95% client referral.


Education

Bachelor of Science Marketing -

ST CLOUD STATE UNIVERSITY
St Cloud, MN

Skills

  • Problem-Solving
  • Recruiting and Hiring
  • Customer Relations
  • Multitasking and Organization
  • Team leadership and coaching
  • Work Planning and Prioritization

Timeline

Store Manager

TOMMY BAHAMA
01.2020 - Current

Store Manager

BATH & BODY WORKS
10.2019 - 01.2020

General Store Manager

WHITE HOUSE BLACK MARKET
06.2011 - 10.2019

Store Manager

ANN TAYLOR
09.2010 - 06.2011

Assistant Manager

WHITE HOUSE BLACK MARKET
05.2008 - 08.2010

Realtor

REALTY CENTER
10.1995 - 09.2008

Bachelor of Science Marketing -

ST CLOUD STATE UNIVERSITY

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SHANNON SCHMIDT