Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon Tillinghast

Westerly,RI

Summary

Dynamic sales associate with a proven track record at TJ Maxx, excelling in customer service and teamwork. I fostered strong customer relationships, driving repeat business. My outgoing personality and problem-solving abilities contributed to an engaging shopping experience and a well-organized sales floor.

Overview

19
19
years of professional experience

Work History

Sales Associate

TJ Maxx, TJX Companies
09.2011 - Current
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Collaborated with team members to maintain organized sales floor and effective merchandising displays.
  • Processed transactions efficiently using point-of-sale (POS) systems, ensuring accurate cash handling.
  • Learned inventory management procedures, contributing to stock replenishment and product availability.
  • Monitored product displays for cleanliness and organization, supporting overall store presentation standards.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Adapted quickly to changing sales goals and priorities, demonstrating flexibility in fast-paced environment.
  • Built relationships with customers to encourage repeat business.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Receptionist

Shetucket/Granite Group
03.2007 - 08.2011
  • Managed multi-line phone systems to efficiently direct calls and inquiries.
  • Handled on account payments.
  • Invoiced sales order for current days sales
  • Nightly cash out and bank deposit

Education

High School Diploma -

Wheeler High School
North Stonington
06-1995

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Outgoing personality

Timeline

Sales Associate

TJ Maxx, TJX Companies
09.2011 - Current

Receptionist

Shetucket/Granite Group
03.2007 - 08.2011

High School Diploma -

Wheeler High School