Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon Turkington

Stockholm

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Sales Associate

White House Black Market
03.2023 - Current
  • Utilized point-of-sale systems for accurate transaction processing and reporting.
  • Maintained a clean and organized store environment to enhance overall customer experience.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Guest Service Associate

European Wax Center
03.2022 - 10.2022
  • Delivered exceptional customer service, addressing inquiries and resolving issues to enhance client satisfaction.
  • Managed appointment scheduling using proprietary software to optimize service efficiency and minimize wait times.
  • Collaborated with team members to maintain a clean and welcoming environment, ensuring adherence to sanitation standards.
  • Educated clients on services and products, promoting upsells while providing personalized recommendations based on needs.
  • Maintained accurate records of client preferences and transactions, enhancing future interactions through personalized service approaches.

Spa Hospitality Attendant

Crystal Springs Resort
08.2021 - 03.2022
  • Maintained cleanliness and organization in dining areas, contributing to overall guest satisfaction.
  • Monitored inventory levels of supplies, facilitating efficient restocking processes as needed.
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing their needs.
  • Served beverages promptly with focused attention to guest needs
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Amazon Fulfillment Associate

Amazon Fulfillment Center
03.2020 - 05.2021
  • Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
  • Streamlined order processing by implementing efficient picking and packing techniques.
  • Followed safety protocols to minimize workplace accidents.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Operated forklifts and pallet jacks to transport goods efficiently within warehouse environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.

Sales Associate

Forever 21
09.2018 - 02.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

Wallkill Valley Regional High School
Hamburg, NJ

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Reliable and punctual
  • Goal oriented
  • Cash handling
  • Client service
  • Store opening and closing
  • Guest relations
  • Merchandise display
  • Order processing
  • Scheduling

Timeline

Sales Associate

White House Black Market
03.2023 - Current

Guest Service Associate

European Wax Center
03.2022 - 10.2022

Spa Hospitality Attendant

Crystal Springs Resort
08.2021 - 03.2022

Amazon Fulfillment Associate

Amazon Fulfillment Center
03.2020 - 05.2021

Sales Associate

Forever 21
09.2018 - 02.2020

Wallkill Valley Regional High School

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