Shannon Tyssen
Williamson,GA
Overview
5
5
years of professional experience
Work History
Server/Bartender
Due South
Peachtree City, GA
08.2022 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Legal Advocate
Promise Place
Fayetteville, GA
07.2023 - 10.2023
- Enhanced client satisfaction by providing comprehensive advice and support tailored to individual needs.
- Streamlined office procedures for increased efficiency, enabling prompt response to client inquiries and case management.
- Wrote temporary protective orders for clients in need of protection and communicated with courts to set hearings, etc.
- Collaborated with judges in preparing for hearings, ensuring seamless representation for clients.
Clinical Specialist
Vision Works
Fayetteville, GA
04.2022 - 08.2022
- Improved patient care by conducting comprehensive visual pre-testing procedures.
- Enhanced patient satisfaction by managing appointment scheduling and ensuring efficient office flow.
- Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.
- Streamlined administrative processes by accurately maintaining patient records and insurance information.
Server
Nic and Normans
03.2019 - 12.2021
- Kept clean workspace.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Employee
State Farm
01.2019 - 03.2019
- Made phone calls to recruit for State Farm
- Streamlined administrative tasks, improving overall office efficiency and productivity.
- Oversaw social media and advertising.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
Education
Diploma -
Upson Lee High School
01.2017
Skills
- Administrative Support
- Customer Service
- Data Entry
- Customer Satisfaction
- Problem solving
- Communication
- Leadership
Timeline
Legal Advocate
Promise Place
07.2023 - 10.2023
Server/Bartender
Due South
08.2022 - Current
Clinical Specialist
Vision Works
04.2022 - 08.2022
Server
Nic and Normans
03.2019 - 12.2021
Employee
State Farm
01.2019 - 03.2019
Diploma -
Upson Lee High School