Shannon Weiss
Folsom,CA
Summary
People-oriented Team Leader effective at successfully executing new idea initiatives. Maintains workplace culture consistent with organization's mission and values. Outstanding trainer of new hires on processes, safety and quality.
Energetic professional with 13 years of experience in education sector. Punctual employee dedicated to following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee by supervisors and peers. Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player. Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.
Overview
7
7
years of professional experience
Work History
Full Cycle Allbound Account Executive II
Brightwheel
10.2021 - Current
- Achieved SDR-2 status within 5 months of working for brightwheel.
- Promoted to Account Executive Level 2 in March 2024
- Won $1000 contest in Feb 2022 for most demos set in a day.
- Ran entire team meetings from start to finish.
- #1 for Q1, Q2 and Q3 for 2022 for most demos held
- #2 in Q1 for 2024 for most closed won schools
- Mentored 3+ people on my team.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
Team Supervisor/ELS Educator
JCC Denver
10.2019 - Current
- Led team by answering questions and solving complex problems daily.
- Measured performance and directed operations to drive continuous improvements.
- Conducted inspections of equipment before, during and after shifts to immediately resolve issues that could cause project delays.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Developed open and professional relationships with team members, enabling more effective issue resolution.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Identified early signs of emotional, developmental and health delays or problems in students and followed up with parents.
- Prepared unit and lesson plans for courses of study, following curriculum guidelines and Common Core standards.
Full Spectrum Doula
Double the Love Doula LLC
01.2019 - Current
- Developed individualized birth plans with mothers based on health concerns, desires and fears.
- Closely monitored mother's health, comfort and emotional states before, during and after labor for births.
- Collaborated with community health programs to increase knowledge of available birthing methods and educate families.
- Demonstrated best angles and positioning to support and enable women to successfully breastfeed babies.
- Created agendas and communication materials for team meetings.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
Moms Group Facilitator
JCC Denver
08.2019 - 03.2020
- Encouraged clients to express feelings and discuss what was happening at home and helped each person develop insight into personal lives and relationships
- Trained to properly and compassionately interact with clients coming from all walks of life and all life situations.
- Offered insight on available wellness programs and services that prove helpful to clients.
- Taught new mothers how to feed infants.
- Presented public talks to promote specific topics and the work of the Ayurveda and Doula work.
Kindergarten Enrichment Director
Arrowhead Elementary
08.2017 - 10.2018
- Developed individual educational plans designed to promote educational, physical and social development.
- Fostered positive and trusting relationships with students to increase engagement.
- Eliminated learning gaps and effectively instructed students by using teaching aids and motivational strategies.
- Delivered specialized classroom instruction to students with developmental disorders.
- Developed IEP to leverage developmental practices and educational theories to achieve educational objectives.
- Enhanced lessons using Smart Board technology and computers.
- Encouraged student empathy of others to build confidence and improve self-image.
- Promoted language development skills through reading and storytelling.
- Collaborated with conventional education instructors across multiple departments to optimize student learning.
Education
Bachelor of Arts - Human Development And Family Studies
MSU Denver
Denver, COEating Psychology Coach - Nutrition
IEP Boulder
Boulder, COBirth Doula - Birth Doula
Rocky Mountain Doula
Denver, COAyurvedic Postpartum Caregiver - Ayurveda And Postpartum
Center For Sacred Window Studies
MaineSkills
- Training
- Quality Improvement
- Team supervision
- Safety
- Issue resolution
- Client support
- Health assessments
- Flexible
- Friendly, positive attitude
- Multitasking and Prioritization
- Creative Problem Solving
- Efficient and Detail-Oriented
- Calm and Professional Under Pressure
- Client Relationship Building
- Account Management
- Relationship building and management
- Pipeline Management
- Staff Management
- Needs Assessment
Websites
Accomplishments
Full Spectrum Doula: I have built my own business from the ground up.
Twin mom of two year olds and still accomplishing my goals and dreams.
Passionate about whole body health; crossfit, yoga, healthy eating.
Reiki trained as well as postnatal yoga instructor.
Affiliations
- Member, Small Business Association (2008 - present)
- Member, Alumni Association
Timeline
Full Cycle Allbound Account Executive II
Brightwheel
10.2021 - Current
Team Supervisor/ELS Educator
JCC Denver
10.2019 - Current
Moms Group Facilitator
JCC Denver
08.2019 - 03.2020
Full Spectrum Doula
Double the Love Doula LLC
01.2019 - Current
Kindergarten Enrichment Director
Arrowhead Elementary
08.2017 - 10.2018
Bachelor of Arts - Human Development And Family Studies
MSU Denver
Eating Psychology Coach - Nutrition
IEP Boulder
Birth Doula - Birth Doula
Rocky Mountain Doula
Ayurvedic Postpartum Caregiver - Ayurveda And Postpartum
Center For Sacred Window Studies