Summary
Overview
Work History
Education
Skills
Timeline

Shannon Welche

Dowagiac,MI

Summary

Dynamic small business owner with a proven track record at Parritts Trading Post, excelling in customer service and financial oversight. Cultivated a loyal customer base through personalized service and strategic social media promotion, significantly enhancing brand identity. Skilled in decision-making and delegating work, fostering a motivated team environment.

Overview

41
41
years of professional experience

Work History

Small Business Owner

Parritts Trading Post
06.1993 - Current
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Fostered a positive work environment that motivated employees towards achieving their potential while contributing significantly towards overall company success.
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices.

Squad Leader

US Army
07.1984 - 12.1991
  • Maintained discipline within the ranks by enforcing standards of conduct expected from a professional military organization consistently and fairly.
  • Conducted thorough after-action reviews following each operation to identify areas for improvement and implement necessary changes.
  • Operated heavy equipment, fire equipment and mobile Incident Command Center vehicle.
  • Developed tailored training programs to address individual skill gaps, resulting in improved performance across the entire squad.
  • Adapted quickly to changing conditions on the battlefield, allowing the squad to maintain focus on primary objectives without being distracted by unforeseen challenges.
  • Maintained high morale within the squad by fostering a positive and supportive work environment.
  • Maintained property and equipment inventory and crew assignments.
  • Performed as fire team member during situational training exercises and infantry dismounted battle drills.
  • Patrolled designated coverage areas and evaluated terrain for defensive use.
  • Constructed and camouflaged infantry positions and equipment to prevent detection.
  • Trained in use of tear gas, passive ordnance, and explosives.
  • Trained and mentored personnel in combat operations and tactics.
  • Coordinated activities of subordinate personnel to support mission success.

Education

High School Diploma -

Coloma High School, Coloma, MI
06-1984

Skills

  • Customer service
  • Decision-making
  • Delegating work
  • Financial oversight
  • Delegation
  • Supplier monitoring

Timeline

Small Business Owner - Parritts Trading Post
06.1993 - Current
Squad Leader - US Army
07.1984 - 12.1991
Coloma High School - High School Diploma,
Shannon Welche