Open To Work
Shannon Stimpson
NC
Summary
Professional administrative coordinator with strong organizational and multitasking skills. Proven ability to manage executive schedules, coordinate meetings, and streamline office operations. Effective in team environments, adaptable to changing needs, and focused on delivering results. Skilled in using office software, managing communications, and providing exceptional support to executives.
Organized and efficient administrative coordinator supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service.
Overview
19
19
years of professional experience
Work History
Advanced Medical Support Assistant
US Department of Veteran Affairs
03.2022 - Current
- Managed patient scheduling and appointment coordination to optimize clinic workflow.
- Facilitated communication between veterans and healthcare providers, ensuring timely access to services.
- Processed and maintained over 500 medical records using electronic health record systems for accuracy and compliance.
- Assisted in the implementation of new administrative procedures, enhancing operational efficiency within the department.
- Maintained confidential documents and records while ensuring compliance with organizational policies.
- Coordinated executive schedules and managed calendar appointments to optimize time management.
Senior Administrative Specialist
Groat Eyecare Associates
07.2014 - 03.2022
- Managed complex scheduling for multiple providers, ensuring optimal patient flow and resource allocation.
- Coordinated communications between departments to enhance operational efficiency and service delivery.
- Developed and maintained comprehensive filing systems, improving document retrieval times by streamlining processes.
- Trained and mentored 6-15 junior administrative staff, fostering a collaborative team environment and skill development.
- Served as primary liaison between executives and external stakeholders, fostering strong professional relationships.
- Strong organizational, interpersonal, written communication, and problem-solving skills with the ability to manage multiple priorities and deadlines independently.
Assistant Manager
Burger King
07.2007 - 10.2014
- Supervised daily operations, ensuring compliance with health and safety regulations.
- Trained over 15 team members per shift for staff on service standards and operational procedures to enhance customer experience.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed training programs that improved team performance and reduced turnover rates.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Education
Associate of Applied Science - Business Administration And Management
Rockingham County Community College
Wentworth, NC06-2027
Skills
- Conflict resolution techniques
- Patient communication
- Organizational growth
- Customer service
- Problem-solving
- Advanced multitasking
- Strong attention to detail
- Time management expertise
- Exceptional organization
- Office administration
- Customer and client relations
- Professional communication
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
RemoteHybridOn-SiteSalary Range
$65000/yr - $200000/yrTimeline
Advanced Medical Support Assistant
US Department of Veteran Affairs
03.2022 - Current
Senior Administrative Specialist
Groat Eyecare Associates
07.2014 - 03.2022
Assistant Manager
Burger King
07.2007 - 10.2014
Associate of Applied Science - Business Administration And Management
Rockingham County Community College