Shanon Cleveland
Victorville,CA
Summary
Dynamic and versatile professional with a proven track record at IHHS and a flair for cosmetology and education. Excelled in building relationships and enhancing client satisfaction through expert hair styling and compassionate caregiving. Skilled in sanitation practices and advanced communication, achieving outstanding client retention. Demonstrates a strong commitment to continuous learning and safety compliance.
Overview
20
20
years of professional experience
Work History
Hairstylist
Self-employeed
Victorville Ca
08.2016 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Educated customers on products to maximize benefits.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Trained new cosmetologists on makeup and skincare products and techniques.
- Increased revenue through effective customer service and inventory management.
Home Health Caregiver
IHHS
Los Angeles, CA
02.2017 - 06.2019
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
- Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
- Demonstrated adaptability when faced with unexpected situations or emergencies by implementing appropriate interventions quickly and efficiently.
- Provided mobility assistance such as walking and regular exercising.
- Supported emotional well-being through companionship services such as reading aloud or playing games together during downtime periods.
- Provided physical assistance for mobility, promoting independence and safety in the home environment.
- Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Coordinated meal planning based on dietary requirements and preferences, contributing to optimal nutritional intake for each patient.
After School Teacher
Think Big After School Program
Gardena, CA
01.2013 - 12.2015
- Observed and monitored children's play activities to promote healthy, safe environment.
- Organized and supervised games and Type recreational activities to promote physical, mental and social development in children.
- Developed strong relationships with students, fostering a positive classroom environment conducive to learning.
- Prepared after-school enrichment activities for children to encourage student participation.
- Redirected inappropriate student behavior and implemented program discipline system to guide proper student behavior.
- Tutored and assisted children in small groups of individuals to help master assignments and reinforce learning concepts.
- Participated in professional development opportunities, staying up-to-date on best practices in education and refining teaching skills.
- Enhanced student engagement by incorporating interactive activities and group projects into lesson plans.
- Implemented effective classroom management techniques, maintaining an orderly and focused learning environment.
- Served as a mentor to new teachers, sharing expertise and providing guidance on effective teaching strategies.
- Improved student comprehension by utilizing varied teaching methods and adapting to individual learning styles.
- Performed general housekeeping duties by washing tables and chairs, putting away chairs and properly placing toys in cubbies.
- Communicated with parents and staff to discuss educational policies and activities and students' learning and behavioral problems.
- Prepared food and served meals and refreshments to Number children.
- Provided additional support to struggling students through after-school tutoring sessions, leading to improved academic performance.
Teacher's Assistant
Baraka Obama Character School
Los Angeles, CA
02.2010 - 02.2012
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Maintained safety and security by overseeing students in recess environments.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Completed daily reports on attendance and disciplinary performance.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Copied, organized and distributed classroom assignments or other paperwork.
Child Caregiver
Dots Tots
Lakewood Ca
05.2005 - 12.2008
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
- Taught children to organize toys, wash hands, and share by leading by example.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Prepared healthy meals following dietary guidelines or specific parent instructions while considering individual food preferences or allergies.
- Collaborated with parents to develop individualized care plans addressing specific needs of their children.
- Implemented creative problem-solving techniques to address challenges faced while caring for multiple children simultaneously.
- Managed behavioral issues effectively by implementing positive reinforcement strategies and setting clear expectations.
- Established daily routines to provide structure and predictability for children under care.
- Assisted with homework completion, reinforcing subject matter comprehension and academic success.
- Promoted healthy habits by encouraging regular exercise, outdoor play, and nutritious meals.
- Supported cognitive development with age-appropriate learning materials and engaging educational games.
- Developed fine motor skills with hands-on activities such as arts and crafts or puzzles.
- Improved communication skills by engaging children in age-appropriate conversations and active listening.
- Enhanced children's social skills by organizing group activities and promoting teamwork.
- Fostered emotional development by providing support, guidance, and encouragement during challenging situations.
- Provided transportation to extracurricular activities, ensuring punctuality and fulfilling parental requests.
- Introduced children to educational games and activities to boost learning.
- Liaised with parents and guardians to discuss child progress.
- Encouraged children to develop healthy social and emotional skills.
- Worked with children to develop good cognitive, physical and language skills.
- Provided emotional support and guidance to children during difficult times.
Education
Certificate - Phlebotomist
LA Vocational
Los Angeles Ca08.2022
Certificate - Cosmetology
Compton Community College
Compton, CA11.2020
License - Pharmacy Technician
San Bernardino Adult School
San Bernardino Ca07.2009
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Hair styling techniques
- Detail-orientated
- Customer consultation
- Schedule management
- Relationship building and management
- Advanced communication skills
- Highly motivated self-starter
- Hair extensions
- Strong leader
- Highlights and lowlights
- Natural hair care
- Customer education
- Social media promotion
- Styling tools
- Sales expertise
- Outstanding client retention
- Updo styling
- Thermal styling
- Hair straightening
- Continuing education
- Sanitation practices
Timeline
Home Health Caregiver
IHHS
02.2017 - 06.2019
Hairstylist
Self-employeed
08.2016 - Current
After School Teacher
Think Big After School Program
01.2013 - 12.2015
Teacher's Assistant
Baraka Obama Character School
02.2010 - 02.2012
Child Caregiver
Dots Tots
05.2005 - 12.2008
Certificate - Phlebotomist
LA Vocational
Certificate - Cosmetology
Compton Community College
License - Pharmacy Technician
San Bernardino Adult School