Shanon Montero
Twin Falls,United States
Summary
Dynamic and reliable server with a strong work ethic and exceptional customer service skills honed at Applebee's. Proven ability to engage guests and enhance their dining experience through effective communication and suggestive selling. Adept at multitasking in high-volume environments while maintaining cleanliness and food safety standards.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Server
Applebee's
Production Worker
Amerpride
Server
Black Bear Dinner
04.2020 - 02.2025
Education
Small Business Management -
College of Southern Idaho
Twin Falls, IDSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Team collaboration
- Supply restocking
- Food safety practices
- Table bussing
- Suggestive selling
- Dining area maintenance
- Beverage preparation
- Tableside etiquette
- Guest seating
- Table setting
- Ordering procedures
- Food delivery
- Multitasking and organization
- Upselling techniques
- Table resetting
- POS operation
- Positive and professional
- Hostess support
- Dining customer service
- Check payment processing
- Take-out service
- Team player
- Reliable and responsible
- Warm and friendly
- Adaptable and flexible
- Reliability
- Multitasking Abilities
- Excellent communication
Certification
Food handler's safety license
Timeline
Server
Black Bear Dinner
04.2020 - 02.2025
Server
Applebee's
Production Worker
Amerpride
Small Business Management -
College of Southern Idaho