Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shantal Gibson

Liberal

Summary

Experienced in a fast-paced retail environment, with valuable skills in customer service and cash handling. Adaptable and quick learner, ready to transition into a new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities, ensuring effective contribution and thriving in any role.

Overview

3
3
years of professional experience

Work History

Cashier

Goodwill
09.2023 - 04.2024
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Sales Associate/ Cashier Temp.

Ross
06.2023 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

PT Team Member

Whataburger
01.2021 - 04.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Education

Bachelor of Science - Public Health

Northern Arizona University
Flagstaff, AZ
05-2025

High School -

Higley High School
Gilbert, AZ
05.2021

Skills

  • Customer service
  • Fast learner
  • Capable of meeting deadlines
  • Teamwork and collaboration
  • Customer assistance
  • Patience and empathy
  • Time management skills

Languages

English
Full Professional

Timeline

Cashier

Goodwill
09.2023 - 04.2024

Sales Associate/ Cashier Temp.

Ross
06.2023 - 08.2023

PT Team Member

Whataburger
01.2021 - 04.2021

Bachelor of Science - Public Health

Northern Arizona University

High School -

Higley High School

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Shantal Gibson