Shantanee White
Sales/Customer Service
Las Vegas,NV
Summary
Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking, and known for consistent performance against target sales goals and customer service expectations. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions, and maintaining accurate records of all transactions.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Sales Associate
Timberland
Las Vegas, NV
11.2019 - Current
- Coordination with Management, Staff, and Customers Answered Client Inquiries
- Served Guests with Prompt and Friendly Service Daily Maintenance of Store Area
- Manage all Customer Complaints with Empathy Maintained Customer Satisfaction
- Total Bill, Count Payment and Make Change
- Applied Team Work
- Maintained Inventory Stocks & Restocks
- Multi-Tasking
- Over 5 years of sales experience
Sales Associate
Sunglass Hut
Las Vegas, NV
08.2017 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Organizing store product to ensure excellent service.
- Solved customer discrepancies , by maintaining excellent customer service, and making sure all their needs are met.
- Keyholder
Sales Associate
Converse Inc
Las Vegas, NV
03.2015 - 02.2019
- Store Upkeep
- Replenishing Merchandise
- Help With Customer Inquiries
- Opening and Closing
- Footwear Stock
- Increased sales by offering advice on purchases and promoting additional products.
- Processing stock shipments.
Cashier/Greeter
M&M's World
Las Vegas, NV
04.2016 - 12.2017
- Coordination with Management, Staff and Customers Answered Client Inquiries
- Served Guests with Prompt and Friendly Service Daily
- Maintenance of Store Area
- Manage all Customer Complaints with Empathy
- Maintained Customer Satisfaction
- Total Bill, Count Payment and Make Change • Applied Team Work
- Greeting and making sure Guests feel welcome
- Performing Dance Numbers for and with Customers.
Sales Associate
Forever 21
Las Vegas, NV
10.2014 - 03.2015
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
Clerical
UPS
Las Vegas, NV
05.2006 - 03.2014
- Proficient with Hand Held Computer to Check Inventory • Prolonged Standing
- Ability to Complete Duties Assigned by Management Unloaded Package Cars
- Aided Customers with Shipping Errors
- Customer Service
- Adhere to All Company Polices/Procedures
- Active Learning/Listening
- Demonstrated a Positive Attitude Daily • Multi-Tasking
Education
High School Diploma -
Western High School
Las Vegas, NV06.2006
Skills
- Customer Service
- Sales Goal Attainment
- Standard Operating Procedure
- Retail Effectiveness
- Event Promotion
- Stocking and Receiving
- Order Processing
- Cash Handling
- In-Store Support
- Lifting and Sorting
- Shipping and Receiving
- Labeling and Boxing
- Bagging Items
- Customer Experience
- POS Systems
- Willing to Learn
Certification
Make-up Application Stylist
- Treat Facial Skin to Maintain/Improve its Appearance • Sterilize Equipment Daily
- Select Desired Makeup Shades to Achieve Specific Color(s) • Cleanse/Tone Skin Daily
- Asses Clients Skin Type to Ensure no Breakouts Occur • Maintain Clean Work Area(s)
- Select/Apply Various Cosmetic Products
Timeline
Sales Associate
Timberland
11.2019 - Current
Sales Associate
Sunglass Hut
08.2017 - Current
Cashier/Greeter
M&M's World
04.2016 - 12.2017
Sales Associate
Converse Inc
03.2015 - 02.2019
Sales Associate
Forever 21
10.2014 - 03.2015
Clerical
UPS
05.2006 - 03.2014
High School Diploma -
Western High School
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