Shante Johnson
Las Vegas,NV
Summary
Proven Department Manager at McDonald’s, adept in staff management and customer service, enhanced customer satisfaction through problem-solving and effective team supervision. Skilled in maintaining inventory levels, significantly reducing waste. Excelled in fostering a professional work environment, ensuring high performance and safety standards.
Overview
2
2
years of professional experience
Work History
Department Manager
McDonald’s
06.2022 - 08.2024
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Education
Conway High School
Conway, SC05.2017
Skills
- Customer Service
- Staff Management
- Team Supervision
- Problem-Solving
- Training and mentoring
- Safety and Security
- Customer Engagement
- Goals and performance
Timeline
Department Manager
McDonald’s
06.2022 - 08.2024
Conway High School