SHANTEA MCLAURIN
Director of Education
Rosedale,MD
Summary
Director of Education leading curriculum, staff development, and program improvement in a fast-paced educational setting. Drives education and syllabus reform, oversees payroll processing for 30+ employees, and manages budgets, stakeholder reviews, and compliance routines. Strengthens student outcomes through training updates, data review, and coordinated program execution.
Overview
13
13
years of professional experience
Work History
DIRECTOR OF EDUCATION / SENIOR PAYROLL MANAGER
Baltimore Beauty & Barber School
Baltimore, MD
07.2022 - Current
- Develop curriculum and hands-on training procedures that lift state board pass rates across 3 fiscal years.
- Collaborate with educators to strengthen mentorship programs and reduce attrition by 30%.
- Manage payroll processing for 30+ employees while maintaining state and federal tax compliance.
- Coordinate monthly closeouts and quarterly payroll audits, cutting discrepancies by 60%.
- Serve as the payroll contact for deduction questions and deliver 100% customer service on employee inquiries.
- Review reports with stakeholders, recommend program changes, and approve projects aligned with department goals.
- Maintain electronic and paper filing systems, validate timesheets and overtime, and manage competing deadlines using Microsoft Office.
HUMAN RESOUCE SPECIALIST
Mariner Finance
Baltimore, MD
02.2016 - 07.2022
- Conducted employee relations investigations as the primary liaison between employees and management.
- Resolved grievance cases using active listening, patience, problem solving, negotiation, observation, and strong self- and team awareness.
- Applied written and verbal communication to explain labor law requirements, support negotiations, and document case outcomes.
- Developed a strategic HR data filing process with periodic audits, achieving 100% record accuracy and earning repeated performance awards.
- Maintained HRIS data accuracy by updating employee records and supporting database administration.
- Managed I-9 compliance by completing, filing, and storing forms according to federal requirements.
- Coordinated recruitment and onboarding across branches by posting jobs, screening applicants, and submitting background check paperwork through third-party systems.
OFFICE MANAGER
Community College of Baltimore County
Baltimore, MD
01.2014 - 02.2016
- Managed front-desk operations, implemented office protocols, and supervised administrative staff to support monthly goals.
- Conducted new student onboarding and orientation, reviewing enrollment, health, financial aid, and academic advising documents.
- Handled incoming inquiries, reduced hold times, and routed referrals to appropriate departments through coordinated front-desk support.
- Maintained accurate record management practices in compliance with local, state, and federal requirements for storage and disposal.
Education
Associate of Arts - General Studies
Community College of Baltimore County
05.2013
Skills
- HRIS administration
- Payroll processing
- Employee relations
- HR compliance
- Recruitment coordination
- Microsoft Office Suite
- Office management
- Records management
- Training coordination
- Scheduling coordination
Timeline
DIRECTOR OF EDUCATION / SENIOR PAYROLL MANAGER
Baltimore Beauty & Barber School
07.2022 - Current
HUMAN RESOUCE SPECIALIST
Mariner Finance
02.2016 - 07.2022
OFFICE MANAGER
Community College of Baltimore County
01.2014 - 02.2016
Associate of Arts - General Studies
Community College of Baltimore County