Shantel Gallegos
Syracuse,UT
Summary
Certified Pharmacy Technician with 12 years of experience in Pharmacy, where I can utilize knowledge and experience to benefit the organization
Overview
14
14
years of professional experience
Work History
Clinical Pharmacy Technician
University Of Utah Hospital
02.2020 - Current
- Experience in Pharmacy operations including but not limited to prior authorizations, B vs D determination, providing patients with financial assistance when needed, inventory control, placing and receiving orders.
- Understand the dynamics for billing and reimbursement of commercial insurance, workers compensation, Medicare B/D, Medicare Advantage and Medicaid
- Entered and processed patients' prescriptions into internal system.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Set up and modified patient profiles to include current medications and insurance details.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Developed and implemented improvements to pharmacy organization system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Cosmetologist
Shear Envy Salon
03.2010 - Current
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Maintained client treatment records and designed long-term care programs for return customers.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Increased revenue through effective customer service and inventory management.
Pharmacy Technician
Walmart
07.2011 - 02.2020
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Assisted in Staff scheduling
- Mentor Technicians in all aspect pharmacy related including tech-in training.
- Proficient in Insurance billing.
- Organize and oversee Health and Wellness Events to promote wellness throughout the community.
- Certified in Basic Health Screenings I.e. Blood Glucose, Blood Pressure, BMI, and Total Cholesterol.
Education
Certified Pharmacy Technician - Pharmacy
Walmart
Walmart UT07.2011
ExCPT Pharmacy Technician (CPhT) -
National Healthcareer Association
07.2011
Cosmetology/Barber -
Davis Applied Technology College
Kaysville, UT09.2009
High School Diploma -
Northridge High School
Layton, UT05.2008
Skills
- Mentored Pharmacy technicians through a company provided Tech-in-training program
- Pharmacy Technician Certification (CPhT) National Healthcareer Association
- Licensed Cosmetologis/Barber
- Expert in Americans with Disabilities Act and Health Insurance Portability and Accountability Act
- Additional training and experience in Basic health screenings including but not limited to Blood glucose, Blood pressure, BMI, and Total Cholesterol
Timeline
Clinical Pharmacy Technician
University Of Utah Hospital
02.2020 - Current
Pharmacy Technician
Walmart
07.2011 - 02.2020
Cosmetologist
Shear Envy Salon
03.2010 - Current
Certified Pharmacy Technician - Pharmacy
Walmart
ExCPT Pharmacy Technician (CPhT) -
National Healthcareer Association
Cosmetology/Barber -
Davis Applied Technology College
High School Diploma -
Northridge High School
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