Shantelle Dickens
Kansas City,MO
Summary
Proven achiever with extensive experience in logistics and production environments, notably with USPS. Excelled in fast-paced settings, enhancing efficiency and accuracy in mail sorting and warehouse operations. Demonstrates proficiency in postal law and workplace safety, Achieved significant reductions in shipping errors, showcasing strong organizational and communication skills.
Overview
14
14
years of professional experience
Work History
Mail Processing Clerk
USPS
Kansas City, MO
11.2020 - Current
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained a clean and organized work environment to optimize efficiency in mail processing tasks.
- Used automated mail processing equipment to sort and collate mail.
- Streamlined mail processing operations by implementing efficient sorting and organizing techniques.
Warehouse Packer/Picker
Zoetis
Lee's Summit, MO
04.2017 - 11.2020
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
- Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
- Increased order accuracy by meticulously following picking lists and double-checking packed items.
- Loaded and unloaded trucks with products and packaging materials for delivery to and from facility.
- Placed, tagged, and secured merchandise in diverse designated areas.
- Operated manual pallet jacks and forklifts to move and store materials.
- Picked and packed order items.
Assembly Line Worker
Piston Automotive
North Kansas City, MO
05.2014 - 04.2017
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
Picker/Forklift Operator
1a Auto Parts
Olathe, KS
07.2010 - 05.2014
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Utilized equipment such as pallet jacks, forklifts, and reach trucks proficiently, speeding up the picking process without compromising safety standards.
- Used RF scanners to track orders and verify accuracy.
- Verified proper labeling and identification on all orders before shipment.
- Supported other warehouse functions such as receiving, stocking, and shipping when needed, demonstrating versatility within the team.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
Education
G.E.D - General Studies
Department of Elementary & Secondary Education
Kansas City, MO02.2020
Skills
Fee Collection
Postal law proficiency
Production goal setting
Workplace safety
Sorting procedures
Loading and unloading
Timeline
Mail Processing Clerk
USPS
11.2020 - Current
Warehouse Packer/Picker
Zoetis
04.2017 - 11.2020
Assembly Line Worker
Piston Automotive
05.2014 - 04.2017
Picker/Forklift Operator
1a Auto Parts
07.2010 - 05.2014
G.E.D - General Studies
Department of Elementary & Secondary Education