Summary
Overview
Work History
Education
Skills
Timeline
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SHANTICIA WILLIAMS

Piedmont,S.C.

Summary

I am a very dependable, punctual, flexible, courteous, and well organized worker who is looking for employment with a company that recognizes high quality job performances, a professional demeanor and a committed work ethic. I am very resourceful, and I complete ask projects with evaluation and qualify first. I have a positive attitude and energy to the end. I am a great team player with leadership skills, who’s looking for a company to excel in.

Overview

5
5
years of professional experience

Work History

CNA

Shift Key
Greenville, SC
03.2024 - Current
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Monitored food intake and output as directed by nursing staff.

CNA

Patewood Post Acute
Greenville , SC
01.2023 - 12.2023
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Monitored food intake and output as directed by nursing staff.
  • Participated in educational programs designed to improve knowledge of health care practices.
  • Transported residents within the facility as needed.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Recognized signs, symptoms of abuse, neglect and reported them per policy.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.

Medication Aide

Foothills Retirement Community
Easley, SC
07.2021 - 10.2022
  • Administered oral medications to patients in accordance with doctor's orders.
  • Maintained accurate medication records for each patient.
  • Ensured that all controlled substances are appropriately secured at all times according to state regulations.
  • Ordered drug supplies from pharmacy as needed for patient care needs.
  • Performed routine inventory control checks of drugs stored in unit drug boxes or carts.
  • Provide patient care

TD Bank, SB & Merch Srvs-Bkng Spec II/Customer Contact Center Personal Banker

TD Bank
Greenville , SC
10.2019 - 06.2021
  • Implementing solutions by using proper and up to date resources provided
  • Identified needs of customers promptly and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Deepening company relationship with customers by recommending suitable products to enhance customer experience
  • Handle personal documentation with care

Education

CNA (Certified Nursing Assistant) License -

Bridge Valley Community and Technical College
01.2016

High School Diploma -

Eastside High School
06.2011

Skills

  • Microsoft Office
  • Customer Service
  • Basic Life Support
  • Patient Care
  • Electronic Charting

Timeline

CNA

Shift Key
03.2024 - Current

CNA

Patewood Post Acute
01.2023 - 12.2023

Medication Aide

Foothills Retirement Community
07.2021 - 10.2022

TD Bank, SB & Merch Srvs-Bkng Spec II/Customer Contact Center Personal Banker

TD Bank
10.2019 - 06.2021

CNA (Certified Nursing Assistant) License -

Bridge Valley Community and Technical College

High School Diploma -

Eastside High School

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