Shanton Fountain
Florissant,MO
Summary
Strategic Human Resources Leader with experience managing teams to enhance compliance and workforce programs. Expertise in recruitment, retention, mediation, and staff development. Delivers HR strategies aligned with business objectives.
Overview
1
1
Certification
6
6
years of post-secondary education
18
18
years of professional experience
Work History
Human Resource Director
City of St Charles
Charles City, MO
01.2020 - 10.2026
- Directed municipal human resources operations for City of St. Charles employees
- Managed employee relations, investigations, and disciplinary actions across city departments
- Oversaw recruitment, hiring, and onboarding for civil service and exempt positions
- Administered benefits programs, leave processes, and personnel records
- Developed city HR policies, procedures, and compliance practices
- Coordinated labor relations, contract discussions, and union communications
- Guided performance management, coaching, and supervisor training
- Ensured HRIS accuracy, payroll coordination, and confidential personnel processing
- Provided guidance to managers on effective employee management strategies and disciplinary actions.
- Developed human resources policies and procedures to establish best practices across city departments.
- Investigated incidents of workplace harassment or discrimination complaints.
- Ensured compliance with federal, state, and local employment laws by monitoring changes in regulations related to human resources management.
- Identified ways to reduce turnover through improved hiring practices.
- Developed training programs to improve staff development opportunities.
- Implemented strategies to enhance employee retention rates through targeted initiatives and improved hiring practices.
- Assisted in the preparation of annual budgets related to staffing needs.
- Analyzed employee data to identify trends and potential areas of improvement.
- Maintained confidential records related to personnel files and other sensitive documents.
- Advised senior leadership on organizational structure changes affecting the workforce.
- Oversaw payroll processing and conducted wage surveys to ensure competitive compensation packages.
- Provided guidance on labor relations issues, including collective bargaining agreements.
- Held exit interviews and documented information discussed with employees.
- Provided HR consultation services to leadership and department heads.
- Compiled reports to provide management with accurate information and comply with policies and procedures.
- Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
- Utilized data and analytics to streamline recruitment, selection, and onboarding processes, ensuring a more efficient candidate experience.
Human Resource Manager
City of St Charles
Charles City, MO
07.2013 - 01.2020
- Oversaw recruitment, selection, and onboarding for city positions.
- Advised city leaders on employee relations and policy interpretation.
- Developed personnel policies aligned with city ordinances and employment law.
- Identified ways to reduce turnover through improved hiring practices.
- Launched innovative incentive program to achieve low turnover rate in highly competitive market.
- Developed employee orientation and training programs for new hires.
- Guided HR staff in payroll, records, and compliance procedures.
- Managed delivery of customer-focused HR services to company to increase hire rate and reduce churn.
- Researched industry trends to inform compensation and performance strategies.
- Directed human resources operations for City of St Charles municipal departments.
- Liaised between management and employees by relaying work information, adjustments and grievances.
- Scheduled random drug testing for employees to diminish regularity risks.
- Reported on workplace health and safety compliance to superiors.
- Drafted job descriptions and prepared job postings for open positions.
- Helped with employee transfers and referrals.
HR Sr Generalist
City of St Charles
Charles City, MO
03.2009 - 07.2013
- Organized employee directories and updated individual contact information.
- Administered full cycle of onboarding, exiting for employee s and retirees.
- Conducted orientation for new hires
- Helped with employee transfers and referrals.
- Launched wellness plans to reduce stress, boost morale and increase productivity.
- Reported on workplace health and safety compliance to superiors.
- Researched industry trends to inform compensation and performance strategies.
- Used HR website and other media to communicate HR processes, increasing understanding and consistent use.
Education
Certificate In Public Management - Public Management
Wichita State University
Wichita, KS 01.2020 - 12.2020
Master of Science - Human Resources Management
Lindenwood University
Saint Charles, MO 11.2013 - 03.2015
Human Resource Management - Human Resources Development
University of Phoenix
Tempe, AZ 07.2010 - 11.2013
Skills
- HR policy development
- Employee relations
- Labor relations
- HRIS administration
- Benefit Administration
- Strategic planning
- Organizational Leadership Development
- Personnel Budgeting and Compensation Setting
Accomplishments
- President, Greater St. Louis Chapter of Public Service Human Resource Association 2022-Present.
Certification
- Senior Certified Professional in HR , PSHRA-Scp
Timeline
Human Resource Director
City of St Charles
01.2020 - 10.2026
Certificate In Public Management - Public Management
Wichita State University
01.2020 - 12.2020
Master of Science - Human Resources Management
Lindenwood University
11.2013 - 03.2015
Human Resource Manager
City of St Charles
07.2013 - 01.2020
Human Resource Management - Human Resources Development
University of Phoenix
07.2010 - 11.2013
HR Sr Generalist
City of St Charles
03.2009 - 07.2013